AMY Nye
London,OH
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience
My first project was a McKesson facility over 750K SF production and distribution center. My following projects consisted of warehouses/distribution centers all around Columbus and Dublin OH area. Including Amazon, Facebook, and Google centers. MAC Tools had us build a headquarters and showroom in Dublin, OH. That was my first experience laying out the tilt up panels.
Overview
23
23
years of professional experience
Work History
Field Lead
Unlimited Contracting Solutions, LLC
Columbus, OH
07.2020 - 03.2023
- Organized field team schedules and assigned tasks.
- Ensured that all safety protocols were followed in the workplace.
- Assisted in budgeting activities to ensure cost-effectiveness of operations.
- Reviewed blueprints and plans prior to assigning tasks to crew members.
- Supervised, coordinated, or scheduled activities of field team workers.
- Maintained positive vendor relationships and open lines of communication to enable resource availability.
- Ordered or requisitioned supplies or materials.
- Conferred with management, technical personnel or contractors to resolve problems or coordinate operations.
- Estimated materials or worker requirements to complete jobs.
- Read specifications, blueprints or schematics to determine project requirements or to plan procedures.
- Reported project progress, site problems and labor status to supervisors.
- Kept production team moving forward for progress in daily site operations.
- Monitored project progress to enforce adherence to deadlines and quality standards.
- Went over and filled out the Daily PTP
- Submitted Time weekly with accurate cost codes.
General Manager
Candlewood Suites Hotel
Longview, TX
02.2018 - 07.2020
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Ensured compliance with local health department regulations regarding food safety standards.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
- Conducted regular meetings with senior management team to review progress against established objectives.
- Identified areas of improvement in current business practices and collaborated with other departments to develop action plans for implementation.
- Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
- Developed marketing strategies designed to increase brand awareness within target markets.
- Prepared detailed reports for senior leadership outlining key performance metrics related to operational success.
- Assisted in the recruitment process by interviewing potential candidates for open positions.
- Performed routine audits of internal controls in order to maintain accuracy of financial records.
- Ensured compliance with applicable laws, regulations and industry standards pertaining to operations management.
- Trained employees on duties, policies and procedures.
- Recruited, interviewed and hired qualified staff for open positions.
- Created schedules and monitored payroll to remain within budget.
- Supervised employees through planning, assignments and direction.
- Recruited, trained and empowered employees to achieve key performance indicators.
- Tracked monthly sales to generate reports for business development planning.
- Administered employee discipline through verbal and written warnings.
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
- Conducted employee evaluations to provide adequate feedback and recognize quality performance.
- Led employee evaluations with constructive feedback to boost performance.
- Built and maintained loyal, long-term customer relationships through effective account management.
- Delivered exceptional client experiences through hands-on leadership of associates and managers.
- Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
- Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
- Maximized time and employee productivity, consolidating data, payroll and accounting programs into centralized systems.
- Prepared staff work schedules and assigned team members to specific duties.
- Delegated work to staff, setting priorities and goals.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Forecasted customer demand to set prices or credit terms for goods or services.
- Structured HR consulting services to support clients during organizational developments and changes.
- During renovation I was able to handle the process so that the impact was as low as possible on our long term guests.
Office Manager
Scotts Lawn Service
Longview, TX
02.2008 - 01.2012
- Customer service, Microsoft office, Real Green program to keep track of the customers and jobs and.
- chemicals, inventory control, routing jobs, scheduling jobs, HR, Coaching.
- AP, PAYROLL, AR
Office Manager/Administrative Assistant
P2 Satellites
Rhonesboro, TX
07.2003 - 01.2008
- Customer service, Microsoft office, inventory control, routing jobs, scheduling jobs, HR, AR, and payroll
- Coaching customers on the phone and technicians in the field
Office Manager
Gladewater mirror
Gladewater, TX
01.2000 - 01.2003
- AP, AR, HR, Microsoft office, lotus.
Owner/Operator
The Funky Monkey Boutique
Gilmer, TX
10 2013 - 8 2017
- Customer service is first and foremost
- The satisfaction of helping a customer's idea come to life is a great feeling
- I create children's clothing and hair accessories, Personalize gifts, create ball caps etc by embroidery or vinyl
- Sewing, Computer skills Embird program and designing.
Education
Union Grove High School
Skills
Microsoft office, windows, computer proficient, organized, quick learner, customer service, managing under alot of stress and deadlines, I have worked in HR, AP/AR, payroll and managed groups of people to take care of their jobs (20 years)
- Field Operations
- Technical knowledge
- Work Order Review
- Operations Planning
- Quality Control
- Schedule development
- Site preparation
- Site Management
- Project monitoring
- Progress Reporting
- Schedule Coordination
- Key relationship management
Timeline
Field Lead
Unlimited Contracting Solutions, LLC
07.2020 - 03.2023
General Manager
Candlewood Suites Hotel
02.2018 - 07.2020
Office Manager
Scotts Lawn Service
02.2008 - 01.2012
Office Manager/Administrative Assistant
P2 Satellites
07.2003 - 01.2008
Office Manager
Gladewater mirror
01.2000 - 01.2003
Owner/Operator
The Funky Monkey Boutique
10 2013 - 8 2017
Union Grove High School
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