Danica Jordan
London,OH
Summary
Dynamic and detail-oriented professional with experience as a Host at Butcher Block, excelling in telephone reception and customer engagement. Recognized for optimizing workflow and enhancing guest experiences through effective communication and menu management. Trained new staff to uphold high service standards, ensuring a welcoming atmosphere for all patrons.
Overview
3
3
years of professional experience
Work History
Host
Butcher Block
08.2022 - Current
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Answered customer questions about hours, seating, and menu information.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Education
London High School
London, OHSkills
- Telephone reception
- Menu management
- Workflow optimization
- Customer engagement
- Detail-oriented
Timeline
Host
Butcher Block
08.2022 - Current
London High School
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