Fatima Baca
Fort Worth,TX
Summary
Skilled Host motivated to enhance customer loyalty with exceptional service. Maintains well-stocked, organized stations ready for any need. Exceeds customer expectations by providing friendly, prompt and attentive service tailored to customer's preferences. Positive and upbeat Cashier makes guests feel welcome while balancing diverse business requirements. Knowledgeable about server loads, kitchen output and customer preferences. Successful in maintaining productivity and calm in fast-paced environments. Cheerful Hostess knowledgeable about greeting, seating and guiding guests to tables at busy restaurant. Skilled at scheduling dining reservations and addressing guest requests and complaints. Energetic and punctual individual committed to highest quality of service.
Overview
2
2
years of professional experience
Work History
Host
Rio Bravo
Fort Worth, TX
02.2023 - Current
- Resolved customer complaints promptly and professionally.
- I take the customers orders orders, and prepare to pick up.
- Resolve the problems when the waiters have a complaint.
- I clean tables for the customers to chose where they can wear.
Cashier
Burger King
Fort Worth, TX
01.2022 - 06.2022
- I took people order in store and thru the phone.
- Resolved the customers complain when needed t.
- I made sure the are was clean and safety for everyone to use.
- I counted the money to make sure everything looked good in place.
Education
TCC High School
Fort Worth, TXSkills
- Takeout Order Processing
- Customer Directing
- Dining Customer Service
- Guest Complaint Resolution
- Table Bussing
- Dining Area Maintenance
- Food Station Setup
- Public Speaking And Performing
- Cross-Training
- Complaint Handling
- Reservations
- Food Running
- Safety Monitoring
- Telephone Reception
- Food Inspection
- Guest Seating
- Payment Processing
- Customer Service
- [Language] Fluency
- Guest Reception
- Cashier Experience
- Table Setting Arrangements
- Menu Memorization
- Receipt Review
- Cleaning And Sanitation
- Food Production
Languages
Spanish
Professional
English
Professional
Affiliations
- Have Participate in Team color guard competition.
Timeline
Host
Rio Bravo
02.2023 - Current
Cashier
Burger King
01.2022 - 06.2022
TCC High School
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