David Gefen
Beverly Hills,CA
Overview
5
5
years of professional experience
Work History
Host
Factors Famous Deli
Los Angeles, CA
04.2019 - 08.2023
- Seated guests, informing them of daily specials, aiding in a 17% rise in profit in 2023.
- Handled reservations while seating 525+ guests per day and night.
- Pioneered the formation of an online reservation and order system, reducing phone reservation time by 28%
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
Restaurant Waiter
Harissa Restaurant
Los Angeles, CA
04.2019 - 10.2019
- Greeted customers, provided menus and answered questions about menu items.
- Cleared dishes between courses, refilled drinks as necessary and served any requested condiments or accompaniments.
- Answered phone calls providing information about restaurant services, hours of operation, menu items .
- Greeted customers, answered questions and recommended specials to increase profit by 36%
Cashier Team Lead
Schnitzely
Los Angeles, CA
02.2018 - 05.2019
- Assisted cashiers with resolving customer complaints and inquiries.
- Trained new cashiers on proper use of registers and store policies.
- Performed daily opening and closing procedures for the register area.
- Assisted customers with locating items within the store when requested.
- Completed paperwork related to personnel actions including hiring, terminations, transfers.
Education
GED -
Santa Monica College
Santa Monica, CASkills
- Menu Knowledge
- Food Presentation
- Payment Processing
- Cash Handling
- POS Systems
- Order Taking
- Telephone Reception
- Customer Service
- Money Handling
- Detail Oriented
- Reservations Management
- Telephone reception
- carefully pack to-go, curbside and delivery orders, double checking all meals for accuracy
- Taking and Preparing Orders
- Strong interpersonal skills
Timeline
Host
Factors Famous Deli
04.2019 - 08.2023
Restaurant Waiter
Harissa Restaurant
04.2019 - 10.2019
Cashier Team Lead
Schnitzely
02.2018 - 05.2019
GED -
Santa Monica College