Positive and upbeat host makes guests feel welcome while balancing diverse business requirements. Knowledgeable about server loads, kitchen output and customer preferences. Successful in maintaining productivity and calm in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Host
Collins
Baltimore, MD
05.2020 - 11.2020
Answered customer inquiries regarding the menu, restaurant services, and special promotions.
Greeted guests upon arrival and provided them with menus.
Maintained cleanliness of lobby area, including wiping down tables and chairs.
Ensured compliance with health and safety regulations within the restaurant.
Contributed to team efforts by accomplishing related tasks as needed.
Assisted other departments when needed such as bussing tables or delivering food orders.
Sales Associate
Flynn O'Hara
Baltimore, Maryland
05.2018 - 08.2020
Greeted customers and provided exceptional customer service.
Assisted customers with product selection, sizing and styling.
Provided accurate information about products, prices and services.
Maintained up-to-date knowledge of store merchandise and policies.
Education
Bachelor of Science - Nutrition Sciences
Morgan State University
Baltimore, MD
05-2024
Skills
Telephone Reception
Team Collaboration
Guest Relations
Reservation Management
Menu Knowledge
Reservations
Telephone reception
Menu knowledge
Timeline
Host
Collins
05.2020 - 11.2020
Sales Associate
Flynn O'Hara
05.2018 - 08.2020
Bachelor of Science - Nutrition Sciences
Morgan State University
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