Amy Olinger

Lead Dental Assistant

The Smile Salon & Dental Spa

Kansas City, MO

03.2018 - Current

Assisted in the training of new dental assistants by providing guidance on protocols and processes.
Coordinated office activities by communicating with other departments and staff members.
Maintained accurate documentation of patient visits, treatments rendered, and payments received.
Maintained patient charts, including medical histories, medications, and allergies.
Served as a liaison between the dentist's office and insurance companies for verifying coverage information.
Managed incoming calls from patients regarding appointments or inquiries about services offered.
Provided chairside assistance to dentists during dental procedures.
Ensured that all necessary supplies were available for each procedure.
Educated patients on preventive oral health care practices such as brushing and flossing techniques.
Performed administrative tasks such as scheduling appointments and managing patient records.
Implemented infection control policies when preparing treatment areas or disposing of hazardous waste materials.
Adhered to all applicable laws related to HIPAA compliance for protecting patient confidentiality.
Monitored patient progress throughout their visit to ensure a positive outcome from treatments provided.
Assisted with the setup of treatment rooms and sterilization of instruments.
Tracked inventory levels of dental materials, tools, and equipment to ensure sufficient stock was always available.
Instructed patients on proper oral hygiene techniques and post-operative care.
Stocked and prepared exam and treatment rooms by setting up required instruments, tools, supplies and equipment.
Passed instruments to dentist, gently sprayed water, suctioned fluids and mixed materials to support dentists during procedures.
Assisted dentists in permanent and temporary restorative procedures, applied dental fillings, placed temporary crowns and seated permanent crowns.
Positioned patients for treatment by making chair adjustments and prepared necessary equipment for procedures.
Entered patient data into dental records system and observed confidentiality rules to maintain patient privacy.
Took patient blood pressure, pulse and temperature and accurately recorded results in patient charts.
Produced opposing models, study casts and impressions to provide dentists with information on relationship between teeth, gums, and dental arches.
Escorted patients to exam rooms while making friendly conversation to prepare for cleanings and procedures.
Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated.
Educated patients on treatment procedures and post-procedure home care.
Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
Built loyal patient following and retained return patients by providing empathetic and caring service.
Applied sealants and protective coatings to teeth to protect enamel and prevent cavities.
Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
Performed basic laboratory tasks, such as pouring impressions and trimming models.
Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
I created a Dental Assistant Training Manual that we use to train all new hires.
Created monthly assistant schedule and managed all assistants.
Ordered all office supplies and maintained under 5% of monthly budget.

Summary

Overview

Work History

Lead Instructor

Lead Dental Assistant

Education

High School Diploma -

Associate of Arts -

Skills

Timeline

Lead Instructor

Lead Dental Assistant

High School Diploma -

Associate of Arts -

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