Amy Olsen
Barrington,IL
Summary
Currently enrolled psychology student with a very driven and hardworking mindset. Quick thinker who is very perceptive and responsive to both store and customer needs. Big people person, but highly organized and efficient at "behind the scenes"/back of house work as well. Can work well in both independent and team settings.
Overview
2
2
years of professional experience
Work History
Food Runner
Gigi Wine Bar & Bistro
Barrington, IL
06.2023 - Current
- Organized food orders, delivering them in a timely manner and ensured quality & accuracy of items served to customers.
- Cleaned and sanitized work areas throughout shift including counter tops, floors, equipment, kitchen areas, etc.
- Maintained adequate levels of supplies such as napkins, silverware, glassware and plates throughout shift.
- Resolved customer complaints quickly and efficiently while adhering to company policies.
- Assisted in training new staff members on restaurant operations and procedures.
- Effectively multitasked within an extremely fast-paced and popular restaurant.
Bookseller
Barnes & Noble
Kildeer, IL
09.2022 - 02.2023
- Matched customers with books, magazines, and other merchandise based on their individual needs and preferences.
- Inventoried new shipments of books and organized displays to attractively showcase products.
- Processed payments quickly and accurately using cash registers.
- Answered phones promptly and responded to customer inquiries with accurate information.
- Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.
- Restocked shelves when necessary.
Education
Bachelor of Science - Psychology
University of Missouri - Columbia
Columbia, MO05-2027
Skills
- Product Merchandising
- Customer Service
- Positive and professional
- Customer inquiries
- Product Recommendations
- Collaborative Teamwork
- Problem Resolution
- Communication
Languages
French
Full Professional
Timeline
Food Runner
Gigi Wine Bar & Bistro
06.2023 - Current
Bookseller
Barnes & Noble
09.2022 - 02.2023
Bachelor of Science - Psychology
University of Missouri - Columbia
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