Amy Owens MSN, RN, OCN
7198 Harver Way Mechanicsville,Virginia
Summary
Engaged nurse leader with more than 15 years of experience in the acute care setting dedicated to maintaining high-performing and quality-driven healthcare teams. Decisive, energetic, and focused leader who effectively builds and leads nursing teams through necessary changes in practice, compliance behaviors, and performance improvement initiatives.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Interim Nurse Manager-Cellular and Immunotherapies Inpatient Unit
VCU Health System
12.2022 - Current
- Manages all aspects of nursing services for an inpatient 21-bed unit, ensuring high-quality care, and monitoring compliance with government regulations for a team of more than 50+ nursing staff.
- Created and implemented patient safety initiatives, resulting in a greater than 10% decrease in falls.
- Introduced and launched practices to improve CHG bathing compliance to greater than 90% in three months.
- Facilitates interdisciplinary collaboration between departments across division to optimize patient care and throughput and improve division capacity.
- Utilizes data analytics tools to evaluate patient care outcomes and make recommendations for performance improvements.
- Monitors budget activities for assigned departmental budgets; prepares reports on budget variances as necessary and reduces unnecessary costs and labor.
Nurse Manager-Palliative Care Unit
VCU Health System
04.2021 - 04.2023
- Managed and supervised daily operations of 11-bed inpatient Palliative and hospice care unit.
- Maintained double-blue employee engagement scores two years in a row.
- Promoted a positive work environment through effective communication and intentional team member rounding and decreased turnover to less than 6% for two years and stabilized core staff.
- Implemented evidence-based safety practices to improve communication and patient safety on the unit with evidence based shift safety huddles.
- Monitor budgeting activities for assigned departmental budgets; prepare reports on budget variances as necessary and reduce unnecessary costs and labor.
- Created stream-lined process for accepting of critical care medical devices and infusions on palliative unit.
- Implemented strategies that improved operational efficiency and effectiveness and hospital capacity by increasing the skill-set of our nursing team.
Nurse Manager-Oncology & PNCU
Henrico Doctors Hospital
01.2019 - 04.2021
- Managed and supervised daily operations of 48-beds on neuro and oncology floors with 85+ employees.
- Ensured high-quality patient-centered care by performing nurse leader rounds to speak with patients and family daily.
- Maintained clinical competence in area of specialty of Oncology, Chemotherapy/Biotherapy and Remote Telemetry Medical-Surgical Nursing and serves as a clinical resource to staff and students.
- Oversight of daily, weekly and monthly productivity of nursing units and adjusted staffing to census and needs of units.
- Performs rounding and unit audits for quality assurance and Joint Commission readiness.
- Promoted a positive work environment through effective communication with staff members and nursing shared governance.
- Participated in strategic planning initiatives designed to improve overall operations with nursing director and associate chief nursing officer.
- Performed personnel interviewing, hiring, disciplinary actions and dismissals.
Clinical Coordinator-Oncology
Henrico Doctors Hospital
08.2018 - 01.2019
- Supervised 12-14 team members daily in daily nursing activities.
- Participated in the attainment of unit goals based on the following important aspects of care: nursing staff education and competency, new hire nursing orientation and preceptor development, and professional nursing practice development.
- Maintained Chemo/Bio Certification and served as a resource to staff and students.
- Works with multi-disciplinary teams to ensure quality patient care and seamless transition post-acute care.
- Assures core measure compliance, patient satisfaction, and makes appropriate staffing decisions based on needs and census.
- Performs rounding and unit audits for quality assurance and Joint Commission readiness.
Unit Educator-Oncology Care Unit
Henrico Doctors Hospital
08.2016 - 08.2018
- Mentored and educated staff on treatments and patient care protocols.
- Planned, designed, and implemented oncology education programs/activities in collaboration with Clinical Education based on the clinical staff’s needs and requirements.
- Incorporated patient safety goals into educational activities
- Served in a leadership position for the Oncology Care unit and collaborated as a team with the Nursing Director and mentored other unit educators to roles and responsibilities.
- Developed and executed a nurse onboarding process on the unit that gave clinicians a better understanding of nursing on the oncology care unit.
Chair of Nursing Shared Governance
Henrico Doctors Hospital
08.2013 - 01.2019
- Coordinated and executed 150 person Nursing Summit for Henrico Doctors’ Hospital nursing staff
- Empowered bedside nurses and Unit Practice Councils to share their voice in their daily practice and share in the decision making on their units
- Developed and implemented a new Shared Governance model at HDH in 2018
- Promoted Nursing Shared Governance at Henrico Doctors’ Hospital via Intranet re-design, newsletter, Facebook and other forms of social media with staff
- Collaborated with multiple other departments and leaders to initiate and implement performance improvement projects.
Education
Master of Science nursing - Nursing Leadership & Administration
Western Governors University
Salt Lake City, UT01.2021
Bachelor’s of Science nursing - Nursing
Purdue University Calumet
Hammond, IN05.2017
Associate of Applied Science - Nursing
J. Sargeant Reynolds
Richmond, VA05.2011
Bachelor’s of Science-Mass communications - Mass Communications with concentration in Public Relations
Virginia Commonwealth University
Richmond, VA05.2005
Skills
- Motivational Team Leader
- Budget Development & Management
- Leadership Development
- Strategic Planning
- Clinical Research
- Multidisciplinary Collaboration
- Clinical Operations Management
Certification
- Oncology Certified Nurse (OCN) 2014 - present
- ONS Chemotherapy/Biotherapy Certified Registered Nurse 2012 – present
- 2021 OCN Certification Exam Item Writer (March 21-23)
- 2018 HCA Leadership Program Graduate
- 2017 ONS/Chmeo/Bio Certificate Course Exam Item Writer
- 2016 Henrico Doctors’ Hospital Nurse of the Year
Accomplishments
Oncology Certified Nurse (OCN®) 2014 - present
ONS Chemotherapy/Biotherapy Certified Registered Nurse 2012 – present
Basic Life Support (BLS) 2020-2022
2021 OCN® Certification Exam Item Writer (March 21-23)
2018 HCA Leadership Institute Charge Nurse Leadership Program Graduate
2017 ONS/Chemotherapy/Biotherapy Certificate Course Exam Item Writer
2016 Henrico Doctors’ Hospital Forest Nurse of the Year
References
References available upon request.
Timeline
Interim Nurse Manager-Cellular and Immunotherapies Inpatient Unit
VCU Health System
12.2022 - Current
Nurse Manager-Palliative Care Unit
VCU Health System
04.2021 - 04.2023
Nurse Manager-Oncology & PNCU
Henrico Doctors Hospital
01.2019 - 04.2021
Clinical Coordinator-Oncology
Henrico Doctors Hospital
08.2018 - 01.2019
Unit Educator-Oncology Care Unit
Henrico Doctors Hospital
08.2016 - 08.2018
Chair of Nursing Shared Governance
Henrico Doctors Hospital
08.2013 - 01.2019
Master of Science nursing - Nursing Leadership & Administration
Western Governors University
Bachelor’s of Science nursing - Nursing
Purdue University Calumet
Associate of Applied Science - Nursing
J. Sargeant Reynolds
Bachelor’s of Science-Mass communications - Mass Communications with concentration in Public Relations
Virginia Commonwealth University
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