Amy Page
Dallas,TX
Summary
Qualified Loss Prevention Supervisor offering 8+ years of experience with a commitment to achieving company goals and delivering exceptional service and professional development. Passionate about continuous learning and Willingness to take on added responsibilities to meet team goals and prevent loss/ shrinkage within the company.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Asset Protection Associate
Neiman Marcus Group Ltd
Dallas, TX
04.2024 - Current
- Investigated incidents, collected evidence, wrote detailed reports, and made recommendations for corrective action when necessary.
- Responded promptly to all alarms activated within the store.
- Conducted regular security checks throughout the store to identify any areas of concern.
- Identified shoplifters and apprehended perpetrators according to company policies.
- Provided assistance in the training of new hires on asset protection teams.
Loss Prevention Supervisor
Kohls Distribution Center
Desoto, TX
11.2018 - 03.2024
- Trained staff on loss prevention tactics and company procedures.
- Improved employee awareness of loss prevention techniques through comprehensive training programs.
- Managed a team of loss prevention associates, providing guidance, support, and performance evaluations.
- Interviewed suspects, to obtain helpful information and statements.
- Demonstrated leadership skills in managing projects from concept to completion.
- Reviewed incident reports from Loss Prevention Officers on a daily basis, documented findings, and took appropriate action when needed.
- Trained employees on proper handling procedures during investigations into suspected fraudulent activities.
Loss Prevention Associate
Kohls Call Center
Richardson, Texas
11.2016 - 12.2018
- Collaborated with management to develop and implement loss prevention strategies, resulting in minimized theft incidents.
- Assisted in the successful recovery of stolen merchandise through prompt identification, reporting and intervention during theft attempts.
- Played a key role in emergency response efforts, ensuring the safety of all personnel and minimizing property damage whenever possible.
- Warned violators of rule infractions and escorted unauthorized persons off premises.
Education
High School Diploma -
Skyline High School
Dallas, TXSkills
- Interviews and interrogations
- Loss prevention strategies
- CCTV Monitoring
- Incident Reporting
- Excellent Communication
- Self-Directed
- Supervision and leadership
- Inventory counting
- Forklift safety and operation
- Shipping and receiving
- Equipment Operation
- Conflict resolution
- Wicklander certified for internal interviews
Certification
- Certified Walkie Rider, 2023-2026
- Certified Order Picker, 2023-2026
- Internal Interview Certification (Kohls), 05/01/XX
Timeline
Asset Protection Associate
Neiman Marcus Group Ltd
04.2024 - Current
Loss Prevention Supervisor
Kohls Distribution Center
11.2018 - 03.2024
Loss Prevention Associate
Kohls Call Center
11.2016 - 12.2018
High School Diploma -
Skyline High School
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