Customer Relations/Finance Manager
Wolfchase Hyundai
Memphis, TN
05/01/14 - 07/16/24
- Ensured the all vehicle sales were completed with accuracy, to include contract and compliance detail between the dealer and customer
- Ensured all contracts were completed between the dealer and the lending institution, to include all necessary stipulations, aftermarket products and compliance.
- Ensured all monies paid to the dealer from the customer and lenders were accurate and correctly dispersed.
- Handled all aftermarket product cancellations was completed and dispersed to the customer or lender in accordance to federal laws.
- Handled any and all customer relations issues that may have arisen in a given transactions to insure customer and dealer satisfaction.
- Collaborated with external auditors to ensure compliance with applicable laws and regulations.
- Assisted in the development of internal controls to protect company assets.
- Prepared financial documents such as budgets, forecasts and reports.
- Established relationships with banking partners to secure favorable terms on financing arrangements.