Coached and trained newly hired employees so that each understood job responsibilities and requirements of positions.
Developed, implemented, revised, and evaluated policies and procedures.
Interacted effectively with clinical staff and patients by using active listening and interpersonal skills.
Monitored, analyzed, and corrected staff performance and worked with nurse manager to raise standards of practice.
Interviewed and hired highly talented individuals bringing great skills and passion to daily jobs.
Branch Director
Enhabit Hospice
Rocky Hill, CT
01.2025 - 03.2026
Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
Clinical Manager
Beacon Hospice
East Hartford, CT
02.2023 - 06.2024
Promoted high morale and staff retention through dynamic communication, prompt problem resolution, proactive supervisory practices and facilitation of positive work environment.
Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
Regularly evaluated employee performance and provided feedback.
Communicated with patients, asked appropriate questions, and employed active listening to determine best care.