Identified accident causes and optimal prevention strategies by conducting thorough investigations and analyses.
Performed safety analyses to evaluate potential risks and develop risk mitigation strategies.
Conducted safety audits and inspections to identify workplace hazards and deficiencies.
Devised and monitored safety performance metrics to assess and improve safety performance.
Area Manager of Operations
Amazon SFL6
Riviera Beach, FL
09.2023 - 01.2024
Responsible for receiving, stowing, picking, packing, and shipping, ensuring that all workflows run smoothly and that customer expectations are met, if not exceeded.
Exercised sound judgment and ensuring that progress and KPI targets are worked towards and met.
Set performance goals and objectives to help them meet the expectations of customers.
Supported all safety programs and OSHA compliance to ensure a safe work environment for all associates.
Central Flow Outbound Flow Lead
AZA3 Corporate
Tempe, AZ
01.2022 - Current
Managed customer experience while minimizing fulfillment costs across multiple FCs.
Managed the workflow of order across multiple processes.
Managed flow settings for multiple process paths in inbound and/or outbound operations for Fulfilment Centers based on shift plan.
Executed and developed shift plans based on FC operational requirements and adjusted as for variables change.
CAP QB-Flow PA
Amazon Fulfillment Robotics Sort Center ABQ1
Albquerque, NM
08.2021 - 01.2022
Helped Staffing during SOS and during Shift according to Zone Distribution, planned Ask, and planned Headcount while assisting Outbound Flow and Central Flow.
Helped Zoned assigned areas on audits such as Atlas, PEI, Tote Transition, and Takt Time according to the planned Ask and Headcount.
Assisted in executing staffing needs based on FC operational requirements and helped managing the workflow for CAP and Outbound Department.
Pick/Sort/Pack Process Assistant
Amazon Fulfillment Robotics Sort Center GEG1
Spokane, WA
11.2020 - 08.2021
BHN responsible for supervision of 150 plus associates in the Outbound Cap and Pack Department and shift staffing on a daily basis while following Standard Work Sequence by working with Central Flow to adjust labor in order to meet ship goal requirements and safety.
Responsible for shift staffing on a daily basis and work with central flow to adjust labor in order to meet ship goal requirements under the Auto Flow.
Helped onboarding and helped promote associates to ambassadors to train 52% increase in labor force to support capacity for upcoming Peak and Prime Day.
Education
Bachelor of Science - Accounting
Southern New Hampshire University, Hooksett, NH
05.2025 - Current
Bachelor of Arts - Sociology
University Of Arizona, Tucson, Arizona
2012
Minor: Linguistics
Certification - Military Information Systems Technology/Finance
United States Navy And Air National Guard, Great Lakes, IL; Keesler, Mississippi
2007
Primary Leadership Development Course in Seamanship and Information Systems (United States Navy) 2007
Primary Leadership Development Course in Financial Management (Air National Guard) 2005
Certification
OSHA 30
Timeline
Southern New Hampshire University - Bachelor of Science, Accounting
05.2025 - Current
Work, Health, and Safety Specialist - Amazon PBI2
01.2024 - Current
Area Manager of Operations - Amazon SFL6
09.2023 - 01.2024
Central Flow Outbound Flow Lead - AZA3 Corporate
01.2022 - Current
CAP QB-Flow PA - Amazon Fulfillment Robotics Sort Center ABQ1
08.2021 - 01.2022
Pick/Sort/Pack Process Assistant - Amazon Fulfillment Robotics Sort Center GEG1
11.2020 - 08.2021
University Of Arizona - Bachelor of Arts, Sociology
United States Navy And Air National Guard - Certification, Military Information Systems Technology/Finance
Senior Program Manager at Amazon Entertainment (Prime Video, Amazon Studios, Amazon Music, Twitch, Audible)Senior Program Manager at Amazon Entertainment (Prime Video, Amazon Studios, Amazon Music, Twitch, Audible)