AMY Parker
Winnsboro,SC
Summary
Organized Bank Teller proficient in time management. Provides professional and courteous customer service with high levels of integrity and accuracy. Experienced in cash handling, balancing drawers, loan processing and inventory management.
Overview
17
17
years of professional experience
Work History
Teller
First Citizens Bank
05.2006 - Current
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Learned about customer's financial needs, established trust and optimized sales opportunities resulting in quality customer service.
- Educated customers on use of banking website and mobile apps.
- Answered telephone inquiries on checking and savings accounts, loans and lines of credit.
- Recognized needs and referred to appropriate representative or line of business for cross-sell or service opportunities.
- Maintained friendly and professional customer interactions.
- Counted, verified and handled bank deposits and armored car transactions.
- Conducted regular proof work and followed up on chargebacks and deposit corrections.
Education
High School Diploma -
Fairfield Central High School
Winnsboro, SCSkills
- Short Sales
- Technical Documentation
- Cash Handling Expertise
- Rapid 10-Key Data Entry
- Multitasking Abilities
- Currency and Coin Counters
Timeline
Teller
First Citizens Bank
05.2006 - Current
High School Diploma -
Fairfield Central High School