Amy Patterson
Milwaukee,WI
Summary
Dedicated Medical Assistant with extensive experience in clinical and administrative support, specializing in electronic health records and vital signs monitoring. Enhanced operational efficiency and patient care through effective immunization administration and strong interpersonal skills. Committed to maintaining accuracy and promoting patient education in high-pressure environments.
Overview
12
12
years of professional experience
1
1
Certification
Work History
School Health Aide
School District Of Brown Deer
Brown Deer, WI
08.2024 - Current
- Guided school staff on addressing student medical concerns.
- Upheld cleanliness standards through consistent sanitization and supply stocking in the school clinic.
- Provided first aid for minor injuries during school hours.
- Addressed emergency situations involving students and faculty promptly within the school environment.
- Accurately documented health records in compliance with state regulations.
Independent Contractor
Freelance
Milwaukee, WI
04.2021 - Current
- Performed daily tasks with precision and efficiency.
- Handled customer inquiries, provided solutions and clarified order specifications before completion.
- Delivered knowledgeable and courteous solutions to effectively address customer concerns.
- Scheduled tasks strategically to ensure timely completion.
- Utilized interpersonal skills to engage customers in conversation.
Medical Assistant
Outreach Community Health Center
Milwaukee, WI
06.2020 - 04.2021
- Ensured precise maintenance of medical records by filing, charting, transcribing and entering data into electronic health record system.
- Maintained cleanliness and readiness of examination rooms.
- Administered medications under physician's supervision.
- Recorded patient vital signs to ensure readiness for examination.
- Responded to patient callbacks and phone-in prescription refill requests.
Medical Assistant
Alliance ENT and Hearing Center
Wauwatosa, WI
07.2019 - 02.2020
- Supported medical staff during minor surgical procedures.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
- Performed patient assessments to collect health history, vital signs and details of current medical conditions.
- Provided patient education on medications, procedures and treatment guidelines.
Medical Assistant
Advocate Aurora Health Care
Whitefish Bay , WI
04.2018 - 06.2019
- Educated patients on healthcare topics such as nutrition and disease prevention methods.
- Recorded new patient data accurately in practice management software.
- Performed routine checks to ensure operational readiness of devices utilized in patient care.
- Incorporated outside records into charts and EHR.
- Prepared treatment rooms for patient examinations.
Medical Assistant
Progressive Community Health Centers - Westside Healthcare Association
Milwaukee, WI
03.2017 - 12.2017
- Monitored vital signs of hospitalized patients throughout their stay at the hospital or clinic setting.
- Administered medications under physician's supervision.
- Positioned patients properly during examination or treatment for comfort and safety.
- Educated patients on healthcare topics such as nutrition and disease prevention methods.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
Medical Assistant
Pediatric Healthcare
Waukesha, WI
09.2012 - 06.2014
- Ordered medical supplies, maintained inventory logs and restocked exam rooms
- Conducted patient interviews to gather medical history, chief complaints and vital signs.
- Executed administration of injections, medications and treatments per physician's directions.
- Performed EKGs, spirometry testing, audiograms, and additional diagnostic tests upon physician's request.
- Conducted basic laboratory evaluations including urinalysis and blood glucose monitoring.
Education
Technical Diploma - Medical Assisting
Waukesha County Technical College
Pewaukee, WI05-2008
Associate of Science - Health Information Technology
Northeast Wisconsin Technical College
Green Bay, WISkills
- Immunization administration
- Diagnostic procedures
- Lab equipment operation
- Clinical and administrative support
- Vital signs monitoring
- Electrocardiography (EKG)
- Medical terminologies
- Sterilization techniques
- Medical terminology knowledge
- Electronic health record expertise
Certification
- BLS CPR Instructor
Timeline
School Health Aide
School District Of Brown Deer
08.2024 - Current
Independent Contractor
Freelance
04.2021 - Current
Medical Assistant
Outreach Community Health Center
06.2020 - 04.2021
Medical Assistant
Alliance ENT and Hearing Center
07.2019 - 02.2020
Medical Assistant
Advocate Aurora Health Care
04.2018 - 06.2019
Medical Assistant
Progressive Community Health Centers - Westside Healthcare Association
03.2017 - 12.2017
Medical Assistant
Pediatric Healthcare
09.2012 - 06.2014
Technical Diploma - Medical Assisting
Waukesha County Technical College
Associate of Science - Health Information Technology
Northeast Wisconsin Technical College
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