Amy Paulson
Wittmann,AZ
Summary
Highly skilled technician with significant experience in troubleshooting, maintenance and repair of various systems. Possess strong analytical abilities and problem-solving skills necessary for diagnosing complex issues. Demonstrated success in improving system performance and reliability through preventative maintenance and timely repairs. Proven ability to work under pressure while maintaining high standards of service delivery.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Telepharmacy Technician
CVS Pharmacy
Peoria , AZ
04.2023 - Current
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Certified Pharmacy Technician
CVS Health
Peoria, AZ
05.2010 - Current
- I am a lead technician, and mobile trainer for my retail location
- I help train new employees with all areas and duties of a technician role at cvs inputting of new scripts and helping
- I'm also in charge of doing inventory duties for the pharmacy, returns of new and old Medications, and order supplies and meds for the pharmacy inventory
- I input scripts and insurances and help with any rejections to figure out what has to be done to receive and paid claim
Education
High school diploma -
Deer Valley High School
Glendale, AZ05.2011
Skills
- Insurance Verification
- Microsoft Outlook
- Order Entry
- Research
- Computer Skills
- HIPAA
- Time Management
- Phone Etiquette
- Epic
- Microsoft Word
- Pharmacy Technician Experience
- Data Entry
- Computer Operation
- Typing
- Medical Terminology
- Medical Records
- Cash Handling
- Transcription
- Quality Assurance
- ICD-10
Certification
PTCB Certification
Arizona Pharmacy Technician license
Standard CPR/AED certification
Pharmacy based immunization certification
Timeline
Telepharmacy Technician
CVS Pharmacy
04.2023 - Current
Certified Pharmacy Technician
CVS Health
05.2010 - Current
High school diploma -
Deer Valley High School