Dedicated Learning and Development Specialist skilled in developing impactful training programs and fostering employee growth. Expertise in collaboration, problem-solving, and multitasking, with a strong commitment to enhancing team performance and achieving strategic goals.
Overview
14
14
years of professional experience
Work History
Learning and Development Specialist
Pflugerville ISD
Pflugerville, TX
02.2018 - Current
Designed and implemented training programs to enhance employee skill sets and performance.
Collaborated with subject matter experts to develop engaging learning materials aligned with curriculum standards.
Mentored new trainers, promoting best practices in instructional delivery and learner engagement strategies.
Managed departmental budgets efficiently allocating funds towards impactful resources that supported strategic goals.
Advocated for and secured budget for professional development opportunities, demonstrating commitment to employee growth.
Provided coaching and mentoring to employees.
Facilitated virtual, in-person and blended learning sessions.
Instructional Designer
Athlos Leadership Academy
Austin, TX
08.2015 - 02.2018
Collaborated with educators to align curriculum with learning objectives and standards.
Conducted needs assessments to identify gaps in student learning and program effectiveness.
Created assessment tools to measure student progress and program outcomes effectively.
Collaborated with subject matter experts to create accurate, relevant, and effective learning content.
Managed multiple projects simultaneously while maintaining high-quality deliverables under tight deadlines.
Developed instructor-led training materials that supported face-to-face classroom instruction for blended learning environments.
Administrative Assistant
Semco Engineering
Austin, TX
03.2013 - 07.2015
Developed and maintained filing systems to ensure efficient document retrieval.
Assisted in the preparation of project documentation and reports.
Streamlined office procedures to enhance operational efficiency across departments.
Facilitated communication between clients and project managers to ensure alignment on deliverables.
Coordinated travel arrangements, optimizing schedules for team members attending client meetings.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
Account Manager
Andersen Schoel Office Interiors
Harker Heights, TX
02.2012 - 03.2013
Developed and maintained client relationships to ensure satisfaction and retention.
Coordinated project timelines and resources for seamless execution of office interior solutions.
Led cross-functional teams to deliver tailored design proposals that met client specifications.
Analyzed market trends to identify opportunities for business growth and product development.
Established clear communication channels between clients and internal teams, ensuring seamless project execution.
Education
Bachelor of Science - Interior Design
Mississippi College
Clinton, MS
Skills
Career and job skill development
Needs assessment
Coaching and development
Curriculum design
Teamwork and collaboration, relationship building
Problem-solving abilities
Multitasking and adaptability
Documentation and recordkeeping with attention to detail
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