Amy E. Pero
Lake Orion,MI
Summary
Microsoft Office, Word, Excel, TurboTax, typing and data entry, quick learner of new programs.
Overview
1
1
year of professional experience
Work History
Customer Care Representative
Ambassador Duty Free Store
Windsor, Ontario
05.2001 - 04.2002
- Assisted customers with product inquiries and recommendations to drive sales.
- Processed transactions efficiently using point-of-sale systems.
- Resolved customer complaints through effective communication and problem-solving techniques.
- Maintained product displays to create an appealing shopping environment.
- Monitored inventory levels to support timely replenishment efforts.
Law Clerk (Student)
Community Legal Aid
Windsor, Ontario
09.2001 - 12.2001
- Researched case law to strengthen legal arguments, contributing to effective case strategy.
- Conducted client interviews to gather critical case details, directly influencing legal strategy.
- Reviewed evidence and summarized findings, equipping attorneys with actionable insights.
- Recorded client data accurately in a secure database system.
Education
L.L.B. (Bachelor of Laws) -
University of Windsor
Windsor, Ontario05-2002
Bachelor of Applied Science - Health Studies
University of Waterloo
Waterloo, Ontario05-1998
Skills
- Effective communication
- Friendly and empathetic
- Attention to detail
- Flexibility and adaptability
- Multitasking
- Self-direction
- Analytical thinking
Career Break - Family Management
2002 - Present
- Daily management of a family household, with 4 high school/college age children. Duties include household finances, annual taxes, transportation and scheduling.
Community Outreach
Treasurer of Student Accounts, Lake Orion Band Boosters
January 2025 - Present
- Receive student payments, maintain confidential student ledgers, communicate with parents, use Excel as primary tool for data analysis and reporting.
President, PTO of Scripps Middle School
May 2021 - July 2024
- Primary liaison between parents, school administration, and teachers. Coordinated multiple school events, overseeing logistics and volunteer teams. Initiated and successfully completed the process to become a 501(c)(3).
Vice President, PTO of Scripps Middle School
May 2020 - May 2021
- Coordinated spirit wear sales, organized multiple school events, and supervised the volunteers.
Vice President, PTO of Stadium Drive Elementary School
May 2015 - May 2017
- Led meetings and events, worked with committees to guarantee effective organization of fundraisers and family programs.
Secretary, PTO Stadium Drive Elementary School
May 2013 - May 2015
- Organized records, maintained official communications, documented meeting minutes.
Timeline
Law Clerk (Student)
Community Legal Aid
09.2001 - 12.2001
Customer Care Representative
Ambassador Duty Free Store
05.2001 - 04.2002
L.L.B. (Bachelor of Laws) -
University of Windsor
Bachelor of Applied Science - Health Studies
University of Waterloo