Overview
Work History
Education
Skills
Timeline
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Amy Phanvilay

Fort Worth,Texas

Overview

3
3
years of professional experience

Work History

Coordinator

Signature Nails and Spa
Lake Worth, TX
06.2024 - 12.2024
  • Created and executed customer loyalty initiatives, boosting repeat business by 20%.
  • Launched marketing campaigns using social media platforms, and in-store strategies.
  • Analyzed customer data to optimize CRM strategies, improving retention rates.
  • Designed promotional tools such as brochures, digital displays, and flyers to raise brand visibility.
  • Increased service workflow productivity through streamlined operations.

Coordinator

Reverie Nails and Spa
Saginaw, TX
01.2022 - 03.2024
  • Provided support in the planning, coordination, and execution of promotional campaigns.
  • Conducted market research to identify trends, customer needs, and competitor strategies.
  • Participated in brainstorming sessions to generate ideas for new products or services.
  • Managed feedback collection from clients for service improvements.
  • Directed staff in resolving challenging issues.

Education

MBA - Marketing

Texas Woman's University
Denton, TX
12-2024

Bachelor of Arts - General Studies

Texas Woman's University
Denton, TX
05-2023

Skills

  • Social media
  • Content development
  • Content coordination
  • Analytics and SEO
  • Email marketing
  • CRM
  • Planning and coordinating
  • Cross-functional collaboration
  • Canva
  • MS office suite
  • Google Suite
  • Digital marketing

Timeline

Coordinator

Signature Nails and Spa
06.2024 - 12.2024

Coordinator

Reverie Nails and Spa
01.2022 - 03.2024

MBA - Marketing

Texas Woman's University

Bachelor of Arts - General Studies

Texas Woman's University

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Amy Phanvilay