Amy Phanvilay
Fort Worth,Texas
Overview
3
3
years of professional experience
Work History
Coordinator
Signature Nails and Spa
Lake Worth, TX
06.2024 - 12.2024
- Created and executed customer loyalty initiatives, boosting repeat business by 20%.
- Launched marketing campaigns using social media platforms, and in-store strategies.
- Analyzed customer data to optimize CRM strategies, improving retention rates.
- Designed promotional tools such as brochures, digital displays, and flyers to raise brand visibility.
- Increased service workflow productivity through streamlined operations.
Coordinator
Reverie Nails and Spa
Saginaw, TX
01.2022 - 03.2024
- Provided support in the planning, coordination, and execution of promotional campaigns.
- Conducted market research to identify trends, customer needs, and competitor strategies.
- Participated in brainstorming sessions to generate ideas for new products or services.
- Managed feedback collection from clients for service improvements.
- Directed staff in resolving challenging issues.
Education
MBA - Marketing
Texas Woman's University
Denton, TX12-2024
Bachelor of Arts - General Studies
Texas Woman's University
Denton, TX05-2023
Skills
- Social media
- Content development
- Content coordination
- Analytics and SEO
- Email marketing
- CRM
- Planning and coordinating
- Cross-functional collaboration
- Canva
- MS office suite
- Google Suite
- Digital marketing
Timeline
Coordinator
Signature Nails and Spa
06.2024 - 12.2024
Coordinator
Reverie Nails and Spa
01.2022 - 03.2024
MBA - Marketing
Texas Woman's University
Bachelor of Arts - General Studies
Texas Woman's University