Amy Piatkowski
Depew,NY
Summary
Reliable Dental Assistant with strong knowledge of dentistry practices. Well-rounded professional skilled handling multiple tasks, including making dental impressions, sterilizing stations, and taking X-rays. Highly organized with experience in charting and preparing patient treatment plans.
Overview
28
28
years of professional experience
Work History
Dental Assistant
The Smile Center Dental Clinic
, NY
07.2019 - Current
- Maintained a neat, clean and organized environment throughout the office.
- Responded promptly to requests from other staff members or dentists while maintaining a professional demeanor.
- Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist.
- Ensured compliance with infection control policies and procedures.
- Checked with participants throughout procedures to help alleviate anxiety.
- Reviewed patient charts prior to visits to ensure that all relevant information was available for the doctor's review.
- Passed instruments to dentist, gently sprayed water, suctioned fluids and mixed materials to support dentists during procedures.
- Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
- Kept accurate records of dental treatments provided for each patient's visit.
- Documented patient records during procedures and added notes taken to treatment chart.
- Explained dental services and payment plans to help patients make informed decisions.
- Instructed patients about postoperative instructions prescribed by their dentist.
- Handled billing inquiries from insurance companies regarding claims submitted by the office.
- Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
- Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
- Provided support services such as stocking rooms with supplies, cleaning trays and changing linens between patients.
- Gathered and documented patient medical and dental histories and vital signs.
- Entered patient data into dental records system and observed confidentiality rules to maintain patient privacy.
- Sterilized dental equipment using automatic washers to prevent cross contamination.
- Documented patient records with procedures performed and added notes taken to charts.
- Provided chair-side assistance during dental examinations and procedures to boost efficiency and calm nervous patients.
- Selected and prepared tools used for procedures by sanitizing and arranging.
- Laid out dental instruments and equipment before procedures.
- Established clean, sterile and welcoming environment for patients.
- Assisted in laboratory procedures such as mixing impression materials or pouring casts from impressions taken by dentists.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
Stock Supervisor
White House Black Market
Orchard Park, New York
10.2011 - 07.2019
- Provided reports on stock performance metrics such as turns, fill rate, backorders.
- Verified received shipments against purchase orders for accuracy and completeness.
- Conducted regular cycle counts to verify accuracy of physical inventories.
- Supervised day-to-day stockroom operations to maintain organized flow of merchandise to sales floor.
- Coordinated product replenishment with vendors to maintain optimal inventory levels.
- Oversaw efficient loading and unloading of trucks and trailers to meet tight daily schedules.
Server
Olive Garden Restaurant
Blasdell, NY
09.1997 - 06.2011
- Presented menus and answered questions regarding items.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Operated POS terminals to input orders, split bills and calculate totals.
- Greeted guests and provided menus.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Provided excellent customer service to ensure satisfaction.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Provided exceptional service to high volume of daily customers.
Education
High School Diploma -
Orchard Park High School
Orchard Park, NY06-1996
Skills
- Instrument preparation
- Electronic charting
- Patient record maintenance
- Instrument selection
- Patient services
- Surgical setup
- Oral healthcare
- HIPAA compliance
- Impression taking skills
- Dental staff support
- Disinfecting rooms and equipment
- Treatment room breakdown
- Oral surgery
- Sterilization techniques
- Equipment sterilization
- Office administration duties
Timeline
Dental Assistant
The Smile Center Dental Clinic
07.2019 - Current
Stock Supervisor
White House Black Market
10.2011 - 07.2019
Server
Olive Garden Restaurant
09.1997 - 06.2011
High School Diploma -
Orchard Park High School