Amy Pickens
Pasco,WA
Summary
Dynamic and detail-oriented professional with experience at Lowe's Home Improvement Warehouse, excelling in customer service and inventory management. Proven ability to maintain confidentiality while processing returns and managing reports. Strong communication and organizational skills drive team collaboration and enhance operational efficiency. A self-starter committed to delivering results.
Overview
25
25
years of professional experience
Work History
Receiving Clerk
Lowe's Home Improvement Warehouse
Pasco, USA
09.2006 - Current
- Checked in delivered merchandise to confirm receipt and inventory accuracy, contributing to streamlined stock management.
- Process and return damaged, discontinued, defective, out-for-repair, and vendor buyback merchandise according to policy and procedure.
- Facilitated the unloading of merchandise to ensure timely stock availability in the store.
- Ensured security compliance while processing RTM paperwork, handling damaged merchandise, and packaging items for return.
- Process and file receiving paperwork according to policy.
- Assisted vendors in locating their products, enhancing the overall efficiency of the receiving process.
- Ensure customers are greeted immediately. Respond knowledgeably and promptly to all customer and employee questions.
Accounting Associate to Claims Associate
Wal-Mart
Richland, USA
07.2001 - 09.2006
- Organized and summarized various reports for distribution to relevant associates, enhancing access to critical information.
- Processed defective or damaged items to facilitate accurate crediting and improve inventory management.
- Established and maintained an organized filing system for efficient retrieval of documents.
Education
Bachelors of Arts - Social and Criminal Justice
Ashford University
Clinton, IA06-2011
Associate of Arts -
Columbia Basin College
Pasco, WA06-1996
Skills
- Inventory management
- Task management
- Effective communication
- Task management
- Customer service focus
- Team collaboration
- Confidentiality management
Timeline
Receiving Clerk
Lowe's Home Improvement Warehouse
09.2006 - Current
Accounting Associate to Claims Associate
Wal-Mart
07.2001 - 09.2006
Bachelors of Arts - Social and Criminal Justice
Ashford University
Associate of Arts -
Columbia Basin College