
Warehouse operations specialist adept at team leadership and inventory oversight. Expertise in troubleshooting WMS errors and managing inventory discrepancies while maintaining compliance with company policies. Dedicated to fostering a productive environment through effective communication and problem-solving strategies.
Core Responsibilities Workflow and Team Leadership
• Monitored real-time dock production to ensure alignment with hourly receiving targets.
• Direct daily assignments for floor clerks and material handlers.
• Adjust staff positioning to eliminate bottlenecks at trailers or staging lanes.
• Train incoming team members on standard operating procedures and safety.
Problem Solving & Communication
• Resolved receiving discrepancies, including damaged goods, overages, and shortages, to maintain inventory accuracy.
• Manage the receiving shared inbox to communicate with carriers and procurement.
• Troubleshoot Warehouse Management System (WMS) errors and scanning issues.
• Escalated critical equipment failures and safety hazards to Dock Supervisor for prompt resolution.