Vickey L. Siekerman
Streamwood,Il
Summary
Dependable administrative professional adept at leading teams across diverse industries. Proven track record in enhancing customer service and streamlining data management processes, contributing to organizational goals and team efficiency.
Overview
33
33
years of professional experience
Work History
Receiving Clerk
Trelleborg Sealing Solutions
Streamwood, Illinois
01.2022 - 01.2026
- Maintained cleanliness and safety standards in the receiving area.
- Operated forklifts and pallet jacks to move heavy items safely.
- Verified that all merchandise was in good condition upon arrival, and reported any discrepancies or damages immediately.
- Inspected delivered items for damage or defects; returned unacceptable items to vendor immediately.
- Compared bills of lading against actual merchandise received, inspected for damaged goods and coordinated distribution to correct departments.
- Maintained accurate records of incoming deliveries, facilitating efficient tracking and inventory management.
- Updated inventory records to reflect new stock levels.
- Reviewed work orders to check correctness of deliveries.
- Compared shipment contents with paperwork to verify accuracy and support effective inventory control.
- Processed and shipped outgoing products, ensuring timely delivery to customers.
- Prepared outbound shipments ensuring accurate labeling, packaging, weight calculations, shipping charges.
- Packed boxes efficiently for shipment, ensuring proper cushioning and protection of contents.
- Scheduled trucks for pickup, coordinating with transport companies to ensure timely collection.
- Contacted transport companies and suppliers to expedite, trace, or return shipments.
- Performed inspections of shipment contents, verifying accuracy against invoices and manifests.
- Maintained dock security and monitored entries into and exits from receiving and other secure areas.
- Prepared work orders, bills of lading or shipping orders to route materials.
Warehouse Worker
Amazon
, GA
01.2020 - 01.2021
- Addressed incoming merchandise issues to streamline processing on the line.
- Received merchandise and routed it to appropriate trucks for timely distribution.
- Sorted and packaged items for shipping to customers.
- Maintained cleanliness and organization in the work area.
Customer Service Manager
Walmart
01.2010 - 01.2020
- Customer Service Manager
- Department Manager of the Men and Boys’ Department
- Coordinated display assembly to enhance visual appeal and attract customer interest
Office Manager
American Lenders Service Company
03.2008 - 07.2010
- Managed administration and operations, ensuring effective client interactions
- Oversaw account and records management, including receivables tracking
- Coordinated delivery of collateral to auction, ensuring timely execution
Receiving Manager
Lowes
11.2001 - 02.2008
- Managed receiving processes for inventory shipments at a leading home improvement retailer.
- Supervised five employees in receiving merchandise, facilitating timely product availability on the sales floor
- Coordinated with suppliers to ensure timely delivery of merchandise to the store.
- Oversaw team training on safety protocols and efficient material handling techniques.
- Maintained orderliness and cleanliness of warehouse, conducting regular audits of Hazmat area to ensure compliance
Route Clerk
Sierra Springs Water Company
12.1996 - 06.2003
- Facilitated efficient delivery operations to enhance customer satisfaction. and inventory control
- Managed customer inquiries and provided product information effectively.
- Processed orders accurately using company-specific software systems.
- Maintained inventory records and ensured stock availability for customers.
- Oversaw accounts receivables and resolved customer service inquiries
Office Manager and Administrative Assistant
Emerald Isle, Inc.
02.1993 - 12.1996
- Supported President with daily administrative tasks, including phone management, guest reception, and appointment scheduling to facilitate smooth operations
- Oversaw secure deposit transactions, managing accounts payable, accounts receivable, payroll, and payroll tax deposits to maintain financial accuracy
- Supervised four employees in customer service and customer records management, ensuring efficient operations and quality support
Education
Associate of Science - Medical Insurance Billing and Coding
Everest University
Miami, FL07-2013
Skills
- Receiving operations
- Inventory management
- Shipping documentation
- Logistics coordination
- Warehouse management
- Material handling
- Pallet jack operation
- Clerical support
- Customer service
- Microsoft Office Suite
- Microsoft office
- Written communication
- Attention to detail
- Troubleshooting
- Multitasking
- On-site operations
- Excellent communication
Timeline
Receiving Clerk
Trelleborg Sealing Solutions
01.2022 - 01.2026
Warehouse Worker
Amazon
01.2020 - 01.2021
Customer Service Manager
Walmart
01.2010 - 01.2020
Office Manager
American Lenders Service Company
03.2008 - 07.2010
Receiving Manager
Lowes
11.2001 - 02.2008
Route Clerk
Sierra Springs Water Company
12.1996 - 06.2003
Office Manager and Administrative Assistant
Emerald Isle, Inc.
02.1993 - 12.1996
Associate of Science - Medical Insurance Billing and Coding
Everest University