Amy P. van den Heuvel
IN
Summary
Dynamic professional with a diverse background in early childhood education, customer service, digital content creation, and freelance creative business management. Expertise in social media engagement, client communication, and supply chain coordination, complemented by a proven track record of managing high-value commissioned projects for domestic and international clients. Recognized for adaptability and problem-solving skills, effectively balancing creative entrepreneurship with the demands of structured professional environments. Committed to delivering exceptional results while fostering strong operational organization and client relationships.
Overview
7
7
years of professional experience
Work History
Resource Teacher
Goddard School
Carmel, IN
12.2025 - Current
- Support classroom learning and development for 25+ students ages 3–5.
- Lead classroom activities when the primary teacher is unavailable, maintaining lesson continuity and structure.
- Facilitate daily activities that promote motor skill development and positive social interaction.
- Monitor and manage student allergies and dietary restrictions while maintaining strict safety protocols.
- Maintain organization of personal items, cups, and cubbies to prevent cross-contamination.
Freelance Seamstress & Creative Business Owner
Amy Lê Atelier
02.2021 - Current
- Create custom garments and commissioned creative projects valued at $3,000+ for domestic and international clients.
- Manage client consultations, project timelines, and delivery expectations to ensure high-quality craftsmanship and satisfaction.
- Coordinate supply chain logistics with vendors and suppliers across the U.S. and overseas.
- Produce and maintain social media content across Instagram, TikTok, and Etsy to promote work and grow brand visibility.
- Manage secure payment processing and transactions using Square and PayPal.
- Remote
Front Desk Receptionist
Harbour Manor
Noblesville, IN
11.2023 - 12.2025
- Managed front desk operations while welcoming and assisting 15–30 residents, guests, and staff per shift, ensuring a professional and positive first impression.
- Coordinated resident and visitor check-ins, phone communications, and general administrative support for facility operations.
- Created and maintained process documentation and procedural guides to support efficient front desk workflows and staff onboarding.
- Tracked and documented facility safety and compliance activities, including fire drills and training events, ensuring accurate records and adherence to organizational policies.
- Maintained organized administrative records, schedules, and front desk materials to support smooth daily operations.
- Served as a key communication hub between residents, families, staff, and management, helping resolve questions and routing requests appropriately.
Sales Associate
CVS
Tipton, IN
01.2023 - 08.2023
- Delivered attentive customer service by assisting shoppers with product selection, answering inquiries, and resolving concerns to ensure a positive retail experience.
- Processed customer transactions with accuracy and efficiency while maintaining balanced cash registers and following company cash-handling procedures.
- Assisted customers in locating products and provided guidance on store promotions, improving overall shopping convenience and satisfaction.
- Maintained well-organized and fully stocked merchandise displays to support efficient store operations and product visibility.
- Monitored inventory levels and assisted with restocking shelves, ensuring product availability and maintaining store presentation standards.
- Collaborated with team members to support daily store operations, including merchandising, organization, and customer flow during high-traffic periods.
Sales Associate / Front Desk
Orangetheory Fitness
Fishers, IN
05.2022 - 12.2022
- Greeted and checked in 15–30 members and guests per shift, ensuring a welcoming and professional front desk experience.
- Provided customer support by answering questions about memberships, scheduling classes, and assisting with general inquiries.
- Managed front desk administrative tasks including member check-ins, appointment scheduling, and maintaining accurate records.
- Maintained an organized and professional reception area while ensuring smooth daily operations during both standard and high-traffic periods.
- Assisted team members with operational needs and helped maintain a positive and motivating environment aligned with the brand’s customer experience standards.
Military Police
Indiana Army National Guard
Bloomington, IN
07.2019 - 02.2022
- Served as a Military Police soldier responsible for maintaining safety, security, and operational readiness in high-pressure environments.
- Demonstrated strong discipline and adaptability while responding to rapidly changing situations and mission requirements.
- Applied critical thinking and rapid problem-solving to address complex challenges and ensure effective outcomes.
- Built strong communication and teamwork skills while coordinating with fellow service members during training exercises and operational activities.
- Maintained high levels of integrity, accountability, and trustworthiness while handling sensitive responsibilities and adhering to military protocols.
Education
High School Diploma -
Highlander Park
IndianapolisSkills
- Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Google Workspace (Docs, Sheets, Drive, Gmail, Calendar)
- Social Media Platforms: Instagram, TikTok, Etsy
- Digital Content Creation & Vlogging
- Client Relations & Commission Management
- Supply Chain & Vendor Coordination (US and International)
- Payment Platforms (Square, PayPal)
- Early Childhood Education (Ages 3–5)
- Classroom Leadership & Curriculum Support
- Inventory & Materials Management
- Administrative Support & Customer Service
Timeline
Resource Teacher
Goddard School
12.2025 - Current
Front Desk Receptionist
Harbour Manor
11.2023 - 12.2025
Sales Associate
CVS
01.2023 - 08.2023
Sales Associate / Front Desk
Orangetheory Fitness
05.2022 - 12.2022
Freelance Seamstress & Creative Business Owner
Amy Lê Atelier
02.2021 - Current
Military Police
Indiana Army National Guard
07.2019 - 02.2022
High School Diploma -
Highlander Park