Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amy Railey

Mount Vernon,IN

Summary

Dynamic health center manager with a proven track record at Planned Parenthood, excelling in compliance management and patient intake coordination. Demonstrated leadership in optimizing operations and enhancing patient satisfaction through effective communication and team guidance. BLS CPR certified, committed to fostering a supportive environment while ensuring resource availability.

Overview

9
9
years of professional experience

Work History

Interim Health Center Manager

Planned Parenthood
01.2017 - Current

• Oversaw daily operations of health center, ensuring compliance with regulations.

• Managed scheduling and staffing to optimize patient care services.

• Coordinated patient intake processes to improve efficiency and satisfaction.

• Monitored inventory of medical supplies to maintain adequate resources, placed orders when necessary.

• Addressed patient concerns promptly to ensure a supportive environment.

• Scheduled appointments for patients according to their needs and preferences.

• Provided leadership and guidance to staff on a wide range of topics, such as patient care, customer service, safety protocols.

• Communicated with patients with compassionwhile keeping medical information private.

Education

Mt. Vernon Sr. High School
Mount Vernon, IN
05.1995

Skills

    Compliance Management

    Patient intake coordination

    Medical inventory management

    Appointment scheduling

    Team leadership

    Effective communication

    Time management

    BLS cpr certified

Timeline

Interim Health Center Manager

Planned Parenthood
01.2017 - Current

Mt. Vernon Sr. High School
Amy Railey