Amy Raudenbush
FAYETTEVILLE,NC
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
16
16
years of professional experience
Work History
Facility Solution Operations Manager
City Wide Facility Solutions
02.2022 - Current
- Serve as focal point of contact with clients and perform inspections on all accounts on a scheduled
basis to ensure work performance. - Quote several types of add-on services, invoice clients and manage independent contractors throughout the projects.
- Reduced turnaround time for project completion through effective resource allocation and team management.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
Receptionist
Hott Heads Salon
01.2015 - 10.2020
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Process transactions and receipts.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Orthotic Fitter
Tarheel Diabetic & Medical Supply
09.2007 - 07.2015
- Enhanced patient comfort by accurately measuring and fitting custom orthotics.
- Streamlined appointment scheduling for increased efficiency and improved patient satisfaction.
- Collaborated with healthcare professionals to develop comprehensive treatment plans tailored to individual patient needs.
- Increased clinic reputation by providing exceptional customer service and maintaining a high standard of care in the fitting process.
- Educated patients on proper orthotic usage, leading to better compliance and improved outcomes.
- Maintained accurate inventory records, ensuring timely ordering and availability of orthotic supplies.
Education
Associate of Applied Science - Medical Assisting
Miller-Motte Technical College Fayetteville
Fayetteville, NC10.2017
Skills
- Customer Retention
- Customer Service
- Project Management Abilities
- Sales Background
Timeline
Facility Solution Operations Manager
City Wide Facility Solutions
02.2022 - Current
Receptionist
Hott Heads Salon
01.2015 - 10.2020
Orthotic Fitter
Tarheel Diabetic & Medical Supply
09.2007 - 07.2015
Associate of Applied Science - Medical Assisting
Miller-Motte Technical College Fayetteville
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