Amy Raudenbush
Fayetteville,NC
Summary
Enthusiastic client services professional with strong background directly interfacing with industry customers. Well-versed in products, services and consumer trends. Dependable achiever committed to holding highest ethical standards and maintaining customer trust.
Overview
17
17
years of professional experience
Work History
Property Inspector
C And E Investors
Fayetteville, NC
04.2024 - Current
- Assessed the condition of roofs, walls, floors and foundations for signs of deterioration or damage.
- Reported all findings in written documents.
- Conducted detailed inspections of residents.
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
- Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
- Collected monthly assessments, rental fees, deposits and payments.
Facility Solutions Manager
City Wide Facility Solutions
Fayetteville , NC
02.2022 - 03.2024
- Resolved client complaints in a timely manner while ensuring client satisfaction remains at optimal levels.
- Monitored and improved efficiency of processes, team performance, and customer service.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Developed and maintained relationships with contractors to ensure efficient delivery of services in accordance with contractual agreements.
Orthotic Fitter/ Fitter Manager
Tarheel Diabetic & Medical Supply
Fayetteville, NC
09.2007 - 02.2022
- Performed fittings for custom-made braces, splints, supports, and other orthopedic appliances.
- Provided patient education about proper use, care, and maintenance of orthotic devices.
- Ensured that all documentation related to patient visits was accurate and up-to-date.
Education
Associate of Applied Science - Medical Assisting
Miller-Motte Technical College
Fayetteville, NC10-2017
Skills
- Customer Service
- Customer Retention
- Organizational Management
- Inventory Management
- Problem-Solving
- Data Management
- Client Relations
- Sales Background
Timeline
Property Inspector
C And E Investors
04.2024 - Current
Facility Solutions Manager
City Wide Facility Solutions
02.2022 - 03.2024
Orthotic Fitter/ Fitter Manager
Tarheel Diabetic & Medical Supply
09.2007 - 02.2022
Associate of Applied Science - Medical Assisting
Miller-Motte Technical College