Amy Raven
Littleton,CO
Summary
Highly motivated professional with 5 years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
Overview
16
16
years of professional experience
Work History
Owner/Photographer
SunFire photos LLC
Littleton, CO
04.2021 - Current
- Managed daily operations of business
- Developed strategic plans to increase profitability and efficiency.
- Identified new opportunities for growth, expansion, and diversification.
- Adobe photoshop and Lightroom experience
- Marketing experience
- Photography skills
- Customer service
- Sales skills
- Maintained relationships with existing clients by providing superior customer service.
- Implemented quality assurance processes to ensure product excellence.
- Collaborated with other owners on joint ventures and shared resources.
- Reviewed legal documents related to business operations.
- Ensured compliance with local, state, and federal regulations.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
Kids Room Teacher
Colorado Fitness Headquarters
Centennial, CO
04.2024 - 05.2025
- Supported daily activities, fostering a nurturing environment for infants and toddlers.
- Developed engaging lesson plans aligned with fitness goals and student needs
- Developed relationships with children and parents to make their time more pleasant. .
- Implemented innovative teaching methods to enhance student participation and retention.
- Trained new employees
- Took care of many other tasks around the gym such as laundry, cleaning and organization
Customer Service Representative
Tim Parker Chrysler Dodge Jeep and Ram
Hot Springs, AR
05.2011 - 06.2014
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Answered inbound calls, chats and emails to facilitate customer service.
Infant Room Teacher's Assistant
First United Methodist Daycare
Hot Springs, AR
03.2010 - 12.2010
- Supported daily activities, fostering a nurturing environment for infants and toddlers.
- Assisted lead teacher in implementing age-appropriate curriculum and lesson plans.
- Collaborated with staff to maintain safety and hygiene standards within the classroom.
- Monitored infant development, providing feedback on milestones and individual needs.
- Engaged with parents, communicating observations and addressing concerns effectively.
- Organized classroom materials and resources to enhance learning experiences for children.
Skills
- Infant and toddler childcare
- Administrative Oversight
- Photography
- Business Management
- Client Service
- Customer Relations
- Consulting
- Relationship Building
- Design coordination
- Operations Management
Websites
Timeline
Kids Room Teacher
Colorado Fitness Headquarters
04.2024 - 05.2025
Owner/Photographer
SunFire photos LLC
04.2021 - Current
Customer Service Representative
Tim Parker Chrysler Dodge Jeep and Ram
05.2011 - 06.2014
Infant Room Teacher's Assistant
First United Methodist Daycare
03.2010 - 12.2010