Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Amy Reynolds

Ashland,OH

Summary

Skilled in patient care and vital signs monitoring, I excelled at Ashland ENT by enhancing patient experiences through compassionate care and efficient case management. Leveraging skills in medication organization and client documentation, I consistently improved care standards and patient satisfaction, showcasing my dedication to healthcare excellence and empathetic patient interactions.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Home Health Aide

Ashland Home Care
Ashland, OH
10.2016 - Current
  • Assisted with personal care activities, such as bathing, dressing and grooming.
  • Provided companionship and monitored health condition of clients.
  • Assisted in ambulation and exercise routines for clients.
  • Helped clients move in bed, stand or walk using proper body mechanics techniques.
  • Answered patient calls promptly, providing assistance or referring them to appropriate personnel when needed.
  • Reported any changes in the client's physical or emotional condition to supervisor immediately.

Medical Assistant

Ashland ENT
Ashland, OH
10.2006 - Current
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Administered injections, medications and treatments as directed by the physician.
  • Provided assistance to medical staff in performing minor surgical procedures.
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Educated patients on healthcare topics such as nutrition and disease prevention methods.
  • Inspected equipment to ensure proper working order prior to use on patients.
  • Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
  • Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
  • Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
  • Responded to patient callbacks and phone-in prescription refill requests.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.

Education

Medical Assistant

Pioneer Career & Technology Center
Shelby, OH
12-2024

High School Diploma -

Crestview High School
Ashland, OH
05-1993

Skills

  • Patient transportation
  • Care plan assessment
  • Client documentation
  • Nutritional meal preparation
  • Medication organization
  • Case management experience
  • Client safety and first aid
  • Vital signs monitoring
  • Compassionate client care
  • Personal care services
  • Documentation
  • Recording vital signs

Certification

  • STNA

Timeline

Home Health Aide

Ashland Home Care
10.2016 - Current

Medical Assistant

Ashland ENT
10.2006 - Current

Medical Assistant

Pioneer Career & Technology Center

High School Diploma -

Crestview High School

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Amy Reynolds