Amy Reynosa-Perez
Waynesville,NC
Summary
Dedicated professional with strong background helping with customer orders, cooking and store cleanliness. Tirelessly completes demanding work in high-volume settings. Service-oriented, punctual and hardworking with excellent people skills.
Overview
4
4
years of professional experience
Work History
Deli Associate
Ingles Grocery Store
Clyde, NC
06.2025 - 05.2026
- Prepared deli meats and cheeses according to customer specifications.
- Operated slicing machines and scales for precise portioning.
- Completed orders by slicing, weighing, packaging and pricing meats and cheeses.
- Assisted customers with product selection and provided recommendations.
- Communicated effectively with deli counter customers to answer questions and make recommendations.
- Followed food safety guidelines to ensure product quality and safety.
- Maintained cleanliness and organization of the deli counter area.
- Performed daily opening and closing duties such as cleaning up spills, sanitizing surfaces.
- Stayed calm and professional in situations and resolved conflicts to customer satisfaction.
crew member
Bojangles
Lake Junaluska, USA
02.2022 - 04.2025
- Provided friendly customer service in a fast-paced food environment.
- Served food quickly for positive guest experiences.
- Executed register closing procedures thoroughly
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Handled cash transactions accurately at the register during shifts.
- Collaborated with team to meet customer demands during peak hours effectively.
- Assisted team members with training new crew members on operational tasks.
- Replenished inventory of ingredients and utensils for continuous service.
- Prepared food items according to Bojangles' quality standards and recipes.
- Operated kitchen equipment safely and efficiently during busy meal times.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Maintained cleanliness and organization in work areas and dining spaces.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Assisted with register closing procedures as needed
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Packed fast food products in approved containers, cups, and bags.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
Education
High School - General education, honors classes such as Band, history, computer engineering tech 1 honors
Tuscola High School
Waynesville, NCSkills
- Food safety
- Safe food handling
- Point of sale
- Cash handling
- Accurate money handling
- Customer service
- Customer assistance
- Upselling strategies
- Time management
- Team collaboration
- Adaptability
- Attention to detail
- Conflict resolution
- Self-motivated
- Google Suite
Languages
Fluent Spanish
Awards
- A/B honor roll
- Band 1st chair Low brass
- Top Trombone player
- 3 year Marching band Soloist
- Low brass section leader
- 4-year honors band
Skills Certifications
- Self-motivated
- Google Suite
- Drivers license
- Comp TIA fundamentals
- Time management
- Adaptability
- CPR certified
- Reliable
- Friendly
Projects Accomplishments
Nursing Home Visits - Tuscola Band, Band travels to a local nursing home and performs to our local elders as a kind gesture for the holidays.
Timeline
Deli Associate
Ingles Grocery Store
06.2025 - 05.2026
crew member
Bojangles
02.2022 - 04.2025
High School - General education, honors classes such as Band, history, computer engineering tech 1 honors
Tuscola High School