Amy Ellis
East Fultonham ,OH
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Swing Shift Manager
McDonald's
Zanesville, OH
09.2011 - 02.2018
- Motivated staff to perform at peak efficiency and quality.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Oversaw food preparation and monitored safety protocols.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Handled money, balanced tills, processed credit card payment batches and prepared bank deposits, maintaining 100% accuracy.
Education
High School Diploma -
Maysville Local School District
Zanesville, OH05.2013
Skills
- Shift Checklists
- Delegating Assignments and Tasks
- Money Handling
- Guest Relations
Timeline
Swing Shift Manager
McDonald's
09.2011 - 02.2018
High School Diploma -
Maysville Local School District
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