Amy R. Lyson
Marysville,WA
Summary
Highly motivated professional demonstrates ability to develop and implement successful plans of action to address individual needs. Possesses strong problem-solving skills to reduce barriers. Committed to helping individuals and families.
Overview
18
18
years of professional experience
Work History
Volunteer
Family Member With Disability
01.2024 - Current
Food and Beverage Server
Hops N Drops
04.2018 - 03.2024
General Manager
Clubhouse Bar and Grill
12.2013 - 02.2017
Operations Manager
The Versatile Company
02.2008 - 10.2011
Education
Bachelor of Science - Human Resource Management
Western Governor’s University
12-2027
Associate of Technical Arts Degree - Business Office Administration & Supervision
Edmonds College
06.2021
Skills
- Microsoft Office Specialist certified in Word, PowerPoint, and Outlook
- FMLA compliance management
- Patient documentation management
- Compliance management
- Professional writing skills
- Benefits management
- ADA compliance expertise
- Emergency management
- Patient advocacy
- Referral program management
- Accurate record maintenance
- Analytical skills
- Washington State Driver's License
- Fundraising
- Recordkeeping and confidentiality
- Cultural awareness
- Telephone etiquette
- Client relations strength
Timeline
Volunteer
Family Member With Disability
01.2024 - Current
Food and Beverage Server
Hops N Drops
04.2018 - 03.2024
General Manager
Clubhouse Bar and Grill
12.2013 - 02.2017
Operations Manager
The Versatile Company
02.2008 - 10.2011
Bachelor of Science - Human Resource Management
Western Governor’s University
Associate of Technical Arts Degree - Business Office Administration & Supervision
Edmonds College
Key Qualities
- Professional communication
- Conflict resolution
- Empathetic
- Optimistic
- Transparent
- Emotionally Intelligent
- Critical thinker
- Active Listener
- Growth mindset
- Sense of humor
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