Hector Ovalle
Summary
A highly experienced, hardworking, and versatile professional with over 10 years of expertise in residential and commercial plumbing, Maintenance work, and Installations. Skilled in all aspects of plumbing, reading blueprints, working with large teams, analyzing and completing tasks insuring the safety of all personnel. Creative thinking and proactive problem solver, committed to pleasing each customer providing detail oriented instructions with exceptional communication skills (verbal/written). Bi-lingual (proficient in Spanish/English).
Overview
10
10
years of professional experience
1
1
Certification
Work History
Volunteer Worker
Watchtower Bible & Tract Society Of New York
03.2014 - 01.2017
- Over 4,590 hours in the plumbing field, Oversaw daily operations of the department efficiently by delegating tasks appropriately based on individual strengths.
- Provided expert guidance on industry best practices,
- Frequently inspected production area to verify proper equipment operation.
- Maintained and repaired facilities, equipment, and tools.
- Read and interpreted blueprints and schematics to determine locations, quantities, and sizes of materials required.
- Inspected sewers and piping systems to assess quality and condition.
- Independently worked on projects, while offering process coordination and cooperation with other teams.
- Fabricated piping pieces and components in line with design specifications for each system.
- Operated drill motors, grinders, chop saws, hack saws, and burning torches to perform tasks.
- Appropriately fitted pipes by identifying dimensions, sizes, and shapes needed to replace faulty pipes.
- Cut and drilled holes up to 3", 4", 6" in walls to permit passage of pipes.
- Eliminated risks by correctly identifying potential safety hazards.
- Filled pipe systems with water and air to determine location of leaks.
- Installed valves, hangers, supports, and flanges inside piping systems.
- Lead a team of 15-20 plumbers delegating tasks and providing support and directions.
- Tested and operated hydraulic systems throughout all 9 commercial buildings and sky-bridges.
Installation, Maintenance, and Repair
Boudreau Pipeline
02.2017 - 12.2017
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Performed multiple tasks throughout the day in order to meet deadlines.
- Ensured continuous operation of machinery with timely preventive maintenance and inspections.
- Repaired and replaced pumps, valves and motors.
- Shared expertise with foreman that boosted overall team competence levels.
- Performed various physical labor duties on construction projects such as: Excavating, lifting 50+ lbs of cement, using power tools such as jackhammers, nail gun, power drills, demolition of underground man holes.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
Assistant General Contractor
DLC Construction
01.2018 - 08.2020
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Closely monitored inventory levels of tools and equipment needed on-site to reduce downtime due to shortages.
- Supervised additional subcontractors and evaluated their work performance.
- Fabricated new main water lines, gas lines, PVC/ABS drain lines, hot and cold water lines.
- Cut openings in walls and floors to accommodate pipe and pipe fittings.
- Install water heaters, tankless water heaters, faucets, toilets, drain lines and other plumbing fixtures.
- Performed preventative maintenance and advised customers on proper care.
- Worked closely with homeowners to ascertain specifics of project.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Field Service & Installation Technician
Nuvia Water Technologies
09.2020 - 09.2023
- Installed, repaired, and maintained domestic water filtration systems over 1500+ residence in Southern Cal.
- Tested systems, noting issues and completing preventive maintenance.
- Actively participated in team meetings, contributing valuable input toward process improvements and increased productivity.
- Proactively resolved conflicts with clients when needed, ensuring all parties were satisfied with the final installation outcomes.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
- Evaluated equipment to determine if it needed to be repaired or replaced.
- Performed routine maintenance every year on equipment.
Digital Marketing Specialist
Freelancer
09.2023 - Current
- Create effective link-building campaigns to increase website authority and visibility.
- Completed keyword research and analyzed competitor SEO and PPC campaigns to identify gaps and opportunities.
- Measured campaign success using analytics tools such as Google Analytics and Adobe Analytics, refining strategies based on data insights.
- A-B tested ad campaigns to optimize performance and drive improved ROI.
- Generated reports to monitor and analyze website performance, search engine rankings, or domain authority.
- Work experience with multiple paid channels/Campaign types which consist of: Search, Social, Display, Video, G-mail, Bing.
- Collected and analyzed Web metrics such as visits, time on site and page views per visit.
- Boosted online sales through targeted email marketing campaigns and personalized messaging.
- Measured and report performance of all digital marketing campaigns, and assessed against ROI and KPIs.
- Thorough understanding of Microsoft Excel 365, Google Sheets, in order to analyze PPC data.
- Spoke to clients to understand their goals, manage expectations, and create custom strategy.
- Implemented pay-per-click campaigns to increase website traffic and conversions.
- Create, manage, and optimize B2C accounts focused on Revenue/Conversions & ROAS/CPA.
- Conducted keyword research and analysis, ensuring optimal targeting for organic search rankings.
Education
High School Diploma -
Ontario High School
Ontario, CASkills
- Excellent Customer Service Skills
- Residential & New Construction Plumbing
- Independent worker
- Plumbing system specialist
- Time Management
- Strong Communication Skills
- Safety & Sanitation
- Cooperative team member
- Technical SEO
- Microsoft Office Suite (Word, PowerPoint, Excel, Outlook) Certified
- Data Analytics
- Digital Marketing
Certification
- Certified Google Ads Search, Google Skill Shop - Sept. 11, 2023
- Certified Google Analytics, Google Skill Shop - Nov. 9, 2023
- Certified Microsoft Excel 365
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Digital Marketing Specialist
Freelancer
09.2023 - Current
Field Service & Installation Technician
Nuvia Water Technologies
09.2020 - 09.2023
Assistant General Contractor
DLC Construction
01.2018 - 08.2020
Installation, Maintenance, and Repair
Boudreau Pipeline
02.2017 - 12.2017
Volunteer Worker
Watchtower Bible & Tract Society Of New York
03.2014 - 01.2017
High School Diploma -
Ontario High School