Amy Robbins
Bluffton,SC
Summary
Proactive Account Executive specializing in legal advertising with over 19 years of experience. Expert in client relationship building, account management, and upselling solutions. Proven track record in achieving sales quotas and maintaining positive customer relations through effective problem-solving and professional demeanor.
Overview
25
25
years of professional experience
Work History
Account Executive- Legals
McClatchy Company
03.2005 - Current
- Conduct regular check-ins with existing clients to assess their needs and identify upselling opportunities.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Ad entry- Legal, Recruitment, Obituaries and Displays
- Notarize affidavits for all legal ads
- Customer Phone Service for all McClatchy Newspapers
- Achieved or exceeded company-defined sales quotas.
- Assisted Accounts Receivable by contacting clients with outstanding invoices
- Covered the front desk for walk-ins along with my other duties for 15 years
Phot Lab Manager
Kodak
02.2000 - 11.2024
- Developed strong relationships with clients, leading to repeat business and referrals.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Education
High School Diploma -
Windsor Forest High School
Savannah, GA05-1990
Skills
- Client Relationship Building
- Account Management
- Relationship building and management
Timeline
Account Executive- Legals
McClatchy Company
03.2005 - Current
Phot Lab Manager
Kodak
02.2000 - 11.2024
High School Diploma -
Windsor Forest High School
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