Amy Rovenstine-Miller
Olive Branch,Mississippi
Summary
Knowledgeable Public Relations Officer bringing 9 years of experience. Maintains calm, collected and analytical mindset in high-pressure situations. High-energy lieutentant equipped with advanced abilities in fire prevention and firefighting. Runs successful operations serving local community with classes, emergency response and special events. Observant and detail-oriented with great problem-solving and critical thinking skills.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Fire Lieutenant, Public Information and Education
Fairhaven Volunteer Fire Dept
03.2019 - Current
- Prepared reports of fires, equipment and personnel.
- Supervised cleaning and maintenance of buildings, rooms and equipment.
- Directed work of 10 firefighters engaged in extinguishing fires.
- Inspected apparatus, equipment, grounds, and stations for proper order and condition.
- Managed websites and social media accounts applying communication strategies and branding to maintain consistent voice and presence.
- Managed routine and crisis communications with media and members of public.
- Set up interviews with staff members to field media requests.
- Led team in fighting fires and exercised considerable judgment in deciding best way to extinguish based on type of fuel and environment.
- Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
- Compiled and maintained log books, run reports and training records.
- Preserved order and discipline among subordinates and gave assignments and instructions.
- Executed social media plans to create cohesive online presence.
- Assisted with marketing strategy development to increase public awareness and customer engagement.
- Developed campaigns to increase public awareness of company and engage customers.
- Conducted periodic firefighter written performance evaluations and completed written recommendations on probationary firefighters.
CCHT, Acute Educator
Fresenius Medical Care NA
12.2008 - Current
- Measured and recorded patients' pre-dialysis and post-dialysis vital statistics.
- Cleaned and connected fistulas, grafts and catheters to prevent infection.
- Set-up equipment for dialysis and primed dialyzer in preparation for use.
- Started and ended reverse osmosis water systems and completed water quality monitoring tests.
- Explained dialysis procedures to patients and answered questions and concerns prior to starting dialysis.
- Trained and educate new hire employees.
- CPR instructor
- Education on new policies and procedures. Reinforce policies.
Education
High School Diploma -
Olive Branch High School
Olive Branch, MS05.1994
Skills
- Budget Planning and Management
- Staff Performance Evaluation
- Public Education
- Public Administration
Certification
- Debriefing Counselor National Fallen Firefighters Association
- FEMA Incident Command Systems
- FEMA ICS for Single Resource and Initial Action Incident
- FEMA National Incident Management Systems an Introduction
- FEMA NIMS Resource Management
- FEMA NIMS Public Information Systems
- EMS Driver
- American College of Surgeons Stop the Bleed
- Mississippi State Certified Volunteer Fire Fighter
- Emergency Medical Responder
- CPR instructor
- State Fire Academy Fire Apparatus Driver
- State Fire Academy Rope Rescue Awareness and Operations
- State Fire Academy National Traffic Incident Management
- State Fire Academy Automobile Extrication
Timeline
Fire Lieutenant, Public Information and Education
Fairhaven Volunteer Fire Dept
03.2019 - Current
CCHT, Acute Educator
Fresenius Medical Care NA
12.2008 - Current
High School Diploma -
Olive Branch High School
- Debriefing Counselor National Fallen Firefighters Association
- FEMA Incident Command Systems
- FEMA ICS for Single Resource and Initial Action Incident
- FEMA National Incident Management Systems an Introduction
- FEMA NIMS Resource Management
- FEMA NIMS Public Information Systems
- EMS Driver
- American College of Surgeons Stop the Bleed
- Mississippi State Certified Volunteer Fire Fighter
- Emergency Medical Responder
- CPR instructor
- State Fire Academy Fire Apparatus Driver
- State Fire Academy Rope Rescue Awareness and Operations
- State Fire Academy National Traffic Incident Management
- State Fire Academy Automobile Extrication
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