AMY SATTIZAHN
Coralville,IA
Summary
Experienced Environmental Service Technician with a strong background in cleaning healthcare and commercial facilities. Proven ability to manage multiple tasks efficiently under pressure while maintaining high standards of sanitation and confidentiality. Skilled in customer service with a focus on teamwork and independent work. Detail-oriented with excellent time management and adherence to infection control practices.
Overview
10
10
years of professional experience
1
1
Certification
Work History
ENVIRONMENTAL SERVICES TECH
University of Iowa Hospitals and Clinics
06.2023 - Current
- Provide daily maintenance and cleaning of the hospital, patient areas, and ED, including floor care, dusting, restroom cleaning, and trash removal.
- Assist in training new team members on proper cleaning procedures.
- Report maintenance issues to ensure a safe environment for patients.
- Comply with OSHA standards related to environmental services operations.
- Greet patients and families, maintaining facility and team professionalism, with friendly support.
- Demonstrate the proper use of PPE and understand the procedures necessary to minimize exposure to chemicals while performing daily tasks.
- Utilize proper cleaning techniques to ensure safety and sanitation standards are met.
- Maintain all janitorial, housekeeping supplies, and cleaning equipment.
NIGHT SUPERVISOR
UG2
09.2022 - 05.2023
- Coordinated staff schedules to optimize coverage and maintain operational efficiency.
- Trained new employees on proper procedures and company policies for effective performance.
- Monitored facility conditions, addressing any maintenance issues promptly and effectively.
- Assisted in inventory management, tracking supplies, and ordering necessary materials.
- Addressed customer inquiries promptly and efficiently while ensuring excellent customer service was maintained.
- Performed administrative duties such as filing documents, completing paperwork or responding to emails.
- Supervised night operations ensuring safety and security protocols were followed.
EVS TECH
Colorado Commercial Services
Broomfield, CO
11.2020 - 02.2022
- Monitored cleanliness of the operating area before and after surgeries.
- Adhered to infection control policies to minimize contamination risks in the OR.
- Maintained a clean and safe operating room environment by adhering to infection control protocols.
- Cleaned, sanitized, and organized facility to avoid spread of germs.
- Performed daily cleaning tasks including dusting, mopping and vacuuming floors; washing walls, windows and countertops; sanitizing bathrooms and replenishing supplies.
- Adhered strictly to departmental policies regarding confidentiality of guest information.
- Prepared operating rooms by cleaning and sterilizing equipment and surfaces.
- Completed day-to-day duties accurately and efficiently.
AREA MANAGER
Marsden
12.2019 - 09.2020
- Supervise employees at a cleaning company
- Adjust schedules as needed
- Provide coverage of any employee call-offs
- Keep track of inventory and order necessary supplies for accounts
EVS Housekeeper
Genesis Medical Center
Davenport, IA
09.2018 - 10.2019
- Maintained cleanliness of patient rooms and common areas in a healthcare facility.
- Followed infection control procedures to prevent the spread of germs and illness.
- Maintained a safe working environment by adhering to all safety policies and procedures.
- Performed daily cleaning tasks such as dusting, mopping floors, vacuuming carpets, emptying wastebaskets, scrubbing toilets and sinks.
- Kept trash cans empty by removing regularly from rooms, bathrooms and hallways.
FOOD SERVICE LEADER/CASHIER
Casey's
09.2015 - 10.2017
- Trained and supervised staff on food safety and service standards.
- Managed inventory levels and ordered supplies to ensure availability.
- Coordinated team schedules and delegated tasks effectively.
- Monitored food preparation processes for quality and consistency.
- Addressed customer inquiries and resolved service issues promptly.
- Supervised kitchen staff in the daily operations of the restaurant.
- Managed cash registers, credit card transactions and other financial activities.
- Maintained cleanliness of kitchen equipment, utensils and work areas.
- Led daily food service operations in a fast-paced environment.
Education
High School Diploma - GENERAL STUDIES
Davenport Central High School
Davenport, Iowa01.1996
Skills
Infection control and safety procedures
- Time management
- Interpersonal communication
- Janitorial and housekeeping procedures
- PPE compliance
- Customer service excellence
- Attention to detail
- Employee training and development
- Chemical handling proficiency
- Room setup and organization
Certification
- AHE Skill. Set. Go Fundamentals of EVS
Languages
ASL
Elementary
References
References available upon request.
Timeline
ENVIRONMENTAL SERVICES TECH
University of Iowa Hospitals and Clinics
06.2023 - Current
NIGHT SUPERVISOR
UG2
09.2022 - 05.2023
EVS TECH
Colorado Commercial Services
11.2020 - 02.2022
AREA MANAGER
Marsden
12.2019 - 09.2020
EVS Housekeeper
Genesis Medical Center
09.2018 - 10.2019
FOOD SERVICE LEADER/CASHIER
Casey's
09.2015 - 10.2017
High School Diploma - GENERAL STUDIES
Davenport Central High School
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