Amy Scherbing
Richfield,MN
Summary
Highly-motivated, positive, and encouraging individual with a desire to take on new challenges with deep experience in teaching, training, and managing others. Strong attention to detail and adaptable with exceptional time-management, interpersonal and communication skills. Results-oriented with a passion for continuous learning and innovation. Known for leveraging analytical thinking, logistics, and creativity to solve problems and deliver high-impact results.
Overview
21
21
years of professional experience
Work History
Office Operations Coordinator
Valeo Health And Wellness Center
Eden Prairie, MN
10.2019 - Current
- Developed and maintained relationships with clients to address concerns, ensure satisfaction, and professionally resolve customer service issues.
- Oversaw departments and staffing coverage to facilitate day-to-day operations, including assisting with onboarding new employees by providing orientation materials and training resources.
- Worked with new employees to help with hands-on training. Ensured they understood how to complete tasks accurately and efficiently.
- Greeted clients and responded to incoming calls, supplying information, and scheduling appointments.
- Organized and maintained filing systems for confidential documents, records, and correspondence with discretion and integrity.
- Managed office supply orders and inventory.
Course Director/Coordinator & Classroom Manager
CHAT & ROCK Educational Academies
Hopkins & Eden Prairie, MN
04.2012 - 05.2024
- Developed course content, projects, and experiments to meet learning objectives and conducted regular meetings with the team to discuss curriculum changes and updates.
- Incorporated instruction and centers-based learning opportunities to encourage critical-thinking skills through inquiry-based activities and discussions.
- Assessed students throughout their academic programs, provided progress reports, and monitored student development and attendance.
- Coordinated the scheduling of classroom space for courses offered, including set-up and tear-down of classes.
- Examined course needs to construct yearly budget and manage inventory for instructor supplies and materials.
Educational Instructor
Creative Academy
Chanhassen, MN
01.2004 - 05.2021
- Implemented a range of instructional strategies encompassing lectures, demonstrations, hands-on activities, current events and group discussions.
- Adapted lessons according to the needs of individual students or classes.
- Participated in ongoing professional development workshops to stay up-to-date with educational advancements.
- Incorporated technology into the curriculum when appropriate.
- Scheduled tutoring sessions to help students improve grades and gain better grasp course material.
- Found teaching opportunities aligned with students' interests.
Clinical Associate
Ladibugs, Inc.
Hopkins, MN
10.2016 - 04.2019
- Scheduled appointments and provided patient care through one-on-one consultations and treatment for the condition.
- Educated patients about ongoing care, lifestyle modifications for chronic conditions, and sold products to maintain treatment results.
- Followed up with patients to ensure successful treatment and satisfaction with services.
- Cleaned and maintained equipment following procedures, restocked supplies, and managed inventory.
Team Associate
Goodwill Easter Seals
Chanhassen, MN
05.2013 - 09.2016
- Provided customer service to customers, including resolving complaints and answering inquiries.
- Trained new team members using approved training materials and information.
- Set up displays and organized merchandise for sale.
- Maintained high level of workplace cleanliness.
- Assisted in inventory management and ensured stock levels met demand.
Education
Classroom Education Methods & Modalities
Continuing Education 2004-2024
Biblical Studies
Torchbearers International
England, UKSkills
- AGLOW Theatre - Props, decor, concessions
- Westwood Community Church - Student ministry, children's ministry, nursery, welcome desk, hospitality
- Classical Conversations Co-Op - Administrative/classroom assistant
- MOPS International - Hospitality
Timeline
Office Operations Coordinator
Valeo Health And Wellness Center
10.2019 - Current
Clinical Associate
Ladibugs, Inc.
10.2016 - 04.2019
Team Associate
Goodwill Easter Seals
05.2013 - 09.2016
Course Director/Coordinator & Classroom Manager
CHAT & ROCK Educational Academies
04.2012 - 05.2024
Educational Instructor
Creative Academy
01.2004 - 05.2021
Classroom Education Methods & Modalities
Continuing Education 2004-2024
Biblical Studies
Torchbearers International
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