Amy Scherbing
Richfield,MN
Summary
Highly-motivated, positive, and encouraging individual with a desire to take on new challenges with deep experience in teaching, training, and managing others. Strong attention to detail and adaptable with exceptional time-management, interpersonal and communication skills. Results-oriented with a passion for continuous learning and innovation. Known for leveraging analytical thinking, logistics, and creativity to solve problems and deliver high-impact results.
Overview
21
21
years of professional experience
Work History
Office Operations Coordinator
Valeo Health And Wellness Center
Eden Prairie , MN
2019.10 - Current
- Developed and maintained relationships with clients to address concerns, ensure satisfaction, and professionally resolve customer service issues.
- Oversaw departments and staffing coverage to facilitate day-to-day operations, including assisting with onboarding new employees by providing orientation materials and training resources.
- Worked with new employees to help with hands-on training. Ensured they understood how to complete tasks accurately and efficiently.
- Greeted clients and responded to incoming calls, supplying information, and scheduling appointments.
- Organized and maintained filing systems for confidential documents, records, and correspondence with discretion and integrity.
- Managed office supply orders and inventory.
Course Director/Coordinator & Classroom Manager
CHAT & ROCK Educational Academies
Hopkins & Eden Prairie , MN
2012.04 - 2024.05
- Developed course content, projects, and experiments to meet learning objectives and conducted regular meetings with the team to discuss curriculum changes and updates.
- Incorporated instruction and centers-based learning opportunities to encourage critical-thinking skills through inquiry-based activities and discussions.
- Assessed students throughout their academic programs, provided progress reports, and monitored student development and attendance.
- Coordinated the scheduling of classroom space for courses offered, including set-up and tear-down of classes.
- Examined course needs to construct yearly budget and manage inventory for instructor supplies and materials.
Educational Instructor
Creative Academy
Chanhassen , MN
2004.01 - 2021.05
- Implemented a range of instructional strategies encompassing lectures, demonstrations, hands-on activities, current events and group discussions.
- Adapted lessons according to the needs of individual students or classes.
- Participated in ongoing professional development workshops to stay up-to-date with educational advancements.
- Incorporated technology into the curriculum when appropriate.
- Scheduled tutoring sessions to help students improve grades and gain better grasp course material.
- Found teaching opportunities aligned with students' interests.
Clinical Associate
Ladibugs, Inc.
Hopkins , MN
2016.10 - 2019.04
- Scheduled appointments and provided patient care through one-on-one consultations and treatment for the condition.
- Educated patients about ongoing care, lifestyle modifications for chronic conditions, and sold products to maintain treatment results.
- Followed up with patients to ensure successful treatment and satisfaction with services.
- Cleaned and maintained equipment following procedures, restocked supplies, and managed inventory.
Team Associate
Goodwill Easter Seals
Chanhassen , MN
2013.05 - 2016.09
- Provided customer service to customers, including resolving complaints and answering inquiries.
- Trained new team members using approved training materials and information.
- Set up displays and organized merchandise for sale.
- Maintained high level of workplace cleanliness.
- Assisted in inventory management and ensured stock levels met demand.
Education
Classroom Education Methods & Modalities
Continuing Education 2004-2024
Biblical Studies
Torchbearers International
England, UKSkills
- AGLOW Theatre - Props, decor, concessions
- Westwood Community Church - Student ministry, children's ministry, nursery, welcome desk, hospitality
- Classical Conversations Co-Op - Administrative/classroom assistant
- MOPS International - Hospitality
Timeline
Office Operations Coordinator
Valeo Health And Wellness Center
2019.10 - Current
Clinical Associate
Ladibugs, Inc.
2016.10 - 2019.04
Team Associate
Goodwill Easter Seals
2013.05 - 2016.09
Course Director/Coordinator & Classroom Manager
CHAT & ROCK Educational Academies
2012.04 - 2024.05
Educational Instructor
Creative Academy
2004.01 - 2021.05
Classroom Education Methods & Modalities
Continuing Education 2004-2024
Biblical Studies
Torchbearers International
Similar Profiles
Reis MichelleReis Michelle
LPN at Zinnia Health And Wellness Center Health And Wellness WebLPN at Zinnia Health And Wellness Center Health And Wellness Web
Erica loftonErica lofton
Certified Nursing Assistant at Zinnia Health and Wellness Center Health and Wellness WebCertified Nursing Assistant at Zinnia Health and Wellness Center Health and Wellness Web
Evelyng LamotaEvelyng Lamota
Certified Nursing Assistant at Zinnia Health And Wellness Center Health And Wellness WebCertified Nursing Assistant at Zinnia Health And Wellness Center Health And Wellness Web