Amy Schumacher
Spokane,WA
Summary
Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings. Organized and motivated employee eager to apply time management and organizational skills in various environments. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Devoted to giving every customer a positive and memorable experience. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Compassionate professional dedicated to helping families celebrate lives of loved ones and find closure through high-quality and individualized funeral services.
Overview
26
26
years of professional experience
Work History
Ultra Slim Technician/Sales Consultant
Spokane Weight Loss Clinic
Spokane Valley , WA
10.2020 - Current
- Positioned patients to most effectively orient ultraslim equipment.
- Helped front desk personnel with appointments, scheduling and product sales.
- Used advanced equipment to perform aesthetic treatments such as Ultra Slim Therapy.
- Prepared final testing reports and supporting data for completed treatmen
- Increased revenue by skillfully upselling and closing customer sales and driving product benefits around client needs.
- Cultivated productive relationships with existing customers through exceptional follow-up after sales.
- Boosted client satisfaction ratings by offering proactive resolution ideas while driving actionable responses to questions, concerns or challenges
- Provided personalized service to build relationships with customers.
- Assisted customers in selecting appropriate products or services for their needs.
- Collaborated with sales team to align visual merchandising with sales objectives, boosting sales by a significant percentage.
Real Estate Broker
Keller-Williams The Legacy Group
Spokane , WA
04.2019 - 09.2021
- Negotiated between sellers and buyers over property prices and settlement deals.
- Reviewed final real estate transactions and accurately reconciled funds.
- Analyzed housing markets and identified potential buyers.
- Gave buyers physical and virtual tours of properties.
- Actively follow-up with prospects and hot leads.
Office Secretary
Cataldo Catholic School
Spokane , WA
01.2018 - 06.2018
- Promoted welcoming environment while managing receptionist area and fielding requests for information.
- Used Microsoft Office and Goggle Spreadsheets for invoicing and other bookkeeping activities.
- Managed clerical needs of school employees, including copying, faxing and file management.
- Ensured accuracy of information when processing incoming checks.
- Collected, evaluated and stored documents securely in permanent records.
- Completed student registration for 280 students accurately and efficiently.
Flight Attendant
Alaska Air Group Inc.
Seattle , WA
06.1998 - 06.2012
- Managed an inflight team to ensure a safe and welcoming environment for guests.
- Offered answers to passengers’ questions and resolved issues that arose during flights.
- Ensured that prompt communications were distributed between the flight deck and the cabin crew.
- Responded to disruptive passengers per FAA and company guidelines.
- Attended trainings in customer service, conflict resolution techniques, and safety procedures to remain current on new requirements and procedures.
- Successfully completed recurrent training to further develop professional skills.
Education
General Requirements
Eastern Washington University
Cheney, WASkills
- Self-directed
- Strong communicator
- Client service
- Detail-oriented
- Skilled multi-tasker
- Customer Service
- Active Listening
- Building Customer Relationships and Loyalty
- Strong Communication and Interpersonal Skil
- Excellent Written and Verbal Communicatio
- Administrative tasks
- Professional Appearance
- Cultural Sensitivity
- Emotional Support
- Interpersonal Communicat
Additional Information
- Hospitality coordinator for Cataldo's Parent Club.
- Volunteer coach for my two daughters' basketball team's at Cataldo
- Eucharistic minister at The Cathedral of Lady of Lourdes.
- Volunteer at Blessings under the Bridge
Timeline
Ultra Slim Technician/Sales Consultant
Spokane Weight Loss Clinic
10.2020 - Current
Real Estate Broker
Keller-Williams The Legacy Group
04.2019 - 09.2021
Office Secretary
Cataldo Catholic School
01.2018 - 06.2018
Flight Attendant
Alaska Air Group Inc.
06.1998 - 06.2012
General Requirements
Eastern Washington University
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