Summary
Overview
Work History
Education
Skills
References
Affiliations
Accomplishments
Timeline
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Caidyn Buhs

Cape Girardeau,MO

Summary

Strong communication and problem-solving skills demonstrated in high-pressure customer service environments. Proficient in managing administrative tasks, addressing inquiries, and delivering exceptional service. Seeking to leverage transferrable skills to improve organizational performance in a new field.

Overview

3
3
years of professional experience

Work History

Front Desk Associate

Heartland Weight Loss Clinic
Cape Girardeau, Missouri
05.2025 - Current
  • Responds promptly to customer telephone inquiries, effectively addressing needs and concerns.
  • Maintains professionalism during high-pressure situations, ensuring a calm resolution of issues.
  • Manages appointment scheduling, registration, and billing processes to enhance the patient experience.
  • Assists with in-person patient scheduling, check-in, check-out, and payment processing as needed.
  • Ensures strict HIPAA compliance to protect the confidentiality of sensitive patient information.

Registration Specialist

Saint Francis Healthcare System
Cape Girardeau, Missouri
07.2024 - 05.2025
  • Welcomed patients with friendly greetings, directing them to appropriate offices based on visit nature.
  • Enhanced patient experience through efficient management of registration processes and exceptional customer service.
  • Ensured patient confidentiality by adhering to HIPAA guidelines during all interactions.
  • Assisted patients with special needs or language barriers, promoting clinic inclusivity and accessibility.
  • Confirmed appointments and updated patient records while communicating effectively with patients.
  • Managed high call volume courteously, addressing inquiries related to appointments, billing, and general information.

Student Receptionist

Southeast Missouri State University
Cape Girardeau, Missouri
03.2023 - 05.2024
  • Managed front desk operations, handling incoming calls and walk-in inquiries with professionalism.
  • Provided check-in and preparation instructions to test takers upon arrival.
  • Ensured a clean and organized reception area to create a welcoming environment.
  • Assisted students and faculty with inquiries, contributing to a positive campus atmosphere.

Summer Missionary

Lynwood Church & Missouri Baptist Convention
Cape Girardeau, Missouri
05.2023 - 08.2023
  • Facilitated spiritual growth through leading Bible studies and prayer sessions.
  • Expanded mission activities by collaborating with local churches and community leaders.
  • Fostered community relationships by engaging in service projects and outreach events.
  • Enhanced understanding of Christianity among non-believers through personal testimonies and faith discussions.
  • Supported fellow missionaries in overcoming challenges during summer missions.

Restaurant Worker

HoneyBaked Ham Company
Cape Girardeau, Missouri
10.2022 - 12.2022
  • Managed multiple responsibilities, including order taking, meal serving, and table clearing.
  • Delivered exceptional customer service during high-volume shifts while maintaining composure.
  • Adhered to health, safety, and sanitation guidelines in food preparation and service.

Education

High School Diploma -

Jackson, MO
Jackson, MO
05-2022

Completed Class - Criminal Justice

Cape Girardeau Career & Technology Center
Cape Girardeau
05-2022

Some College (No Degree) - Social Work

Southeast Missouri State University
Cape Girardeau, MO

Skills

  • Telephone skills
  • Customer/client relations
  • Positive and professional
  • Appointment scheduling
  • Telephone skills
  • Customer/client relations
  • Positive and professional
  • Appointment scheduling

References

Kevin Goebel

  • (337) 246-1709
  • Kgoebel@Lynwoodbc.org

Sally Carter

  • (573) 651-2837
  • sacarter@semo.edu

Ashlee Garland

  • (573) 944-9089
  • agarland@sfmc.net

Lyndse Flutchel

  • (573) 238-5744
  • lynde@heartlandweightlossclinic.com

Affiliations

  • Spending time with my husband, cats, extended family, and friends
  • Reading (my bookshelf is constantly overflowing)
  • Serving on the worship team at my church
  • Creative writing
  • Baking treats

Accomplishments

  • Earned the Stars & Stripes award through American Heritage Girls (AHG). It is the highest award in the program, which is equivalent to the more well-known Eagle Scout Award through Boy Scouts of America. I began my journy in AHG at the age of 9 and worked my way through the ranks until earning the final award at 18. It was an honor and a privilege to spend so many of my formative years in an excellent program. An American Heritage Girl is compassionate, helpful, honest, loyal, perseverant, pure, resourceful, respectful, responsible, and reverent. An American Heritage Girl also promises to love God, cherish her family, honor her country, and serve in her community. I strive to take those values and lessons with me throughout my adult life!

Timeline

Front Desk Associate

Heartland Weight Loss Clinic
05.2025 - Current

Registration Specialist

Saint Francis Healthcare System
07.2024 - 05.2025

Summer Missionary

Lynwood Church & Missouri Baptist Convention
05.2023 - 08.2023

Student Receptionist

Southeast Missouri State University
03.2023 - 05.2024

Restaurant Worker

HoneyBaked Ham Company
10.2022 - 12.2022

High School Diploma -

Jackson, MO

Completed Class - Criminal Justice

Cape Girardeau Career & Technology Center

Some College (No Degree) - Social Work

Southeast Missouri State University

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