Jarylis Gonzalez

• Trained new employees on front desk procedures and business operations.
• Coordinated team efforts to manage peak times efficiently.
• Performed routine checks to ensure equipment and facilities met operational standards.
• Entered end-of-day information into Excel for tracking membership metrics.
• Managed diverse customer service tasks to resolve issues promptly.
• Monitored facility access, enforcing entry requirements and restrictions.
• Processed transactions accurately, handling cash and credit card payments.
• Cultivated professional relationships with guests, enhancing customer retention.

• Supervised classrooms to maintain student focus on computer programs.
• Monitored safety and adherence to school rules for all students.
• Mediated student behaviors to foster a positive learning environment.
• Conducted system analysis and testing to resolve technical issues in math-based programs.
• Collaborated with diverse coworkers to address individualized student needs.
• Organized and prioritized tasks to achieve student goals efficiently.
• Integrated technology into lessons to enhance educational experiences.
• Managed classroom environments to promote safety and productivity.

• Executed ushering responsibilities, guiding customers to appropriate seating arrangements.
• Maintained accurate records of ticket sales and concession purchases through POS systems.
• Enforced age restrictions and movie ratings, ensuring adherence to legal and company standards.
• Replenished concession supplies, optimizing inventory levels to meet customer demand.
• Engaged with customers by providing film recommendations and information on upcoming releases.
• Conducted routine cleaning of theaters between showings for safety and cleanliness.
• Handled cash transactions and register operations with precision and integrity.
• Resolved customer inquiries and complaints, delivering exceptional service to enhance experiences.

• Configured equipment for reservations and organized technical setups for events.
• Streamlined interdepartmental communication by sending targeted emails to individuals and organizations.
• Filmed various school events, including sports, games, and concerts.
• Utilized technical expertise to troubleshoot issues and implement effective solutions.
• Identified customer needs promptly and provided high-quality service in person and over the phone.
• Supported special projects related to departmental functions upon request.
• Greeted visitors and directed them to the appropriate personnel.
• Managed data entry for tracking tech reservations and maintained organization of office supplies.

• Delivered helpful, cordial service to customers by addressing diverse needs.
• Unboxed and restocked merchandise in organized displays to enhance visibility.
• Executed company policies and procedures to uphold safety and operational goals.
• Processed special orders and coordinated with other stores to locate items.
• Greeted customers, providing assistance in locating requested merchandise.
• Updated customer information in database to maintain accurate records.
• Applied strong problem-solving skills to resolve customer conflicts calmly.
• Operated cash registers, ensuring accuracy during sales, returns, and exchanges.

Set up and reset dining room tables with linens, silverware, and dishes.

• Greeted guests with professionalism and warmth, ensuring a welcoming atmosphere.
• Replenished water glasses during meals to maintain guest satisfaction.
• Addressed and resolved guest complaints regarding cleanliness and table settings promptly.
• Stocked service areas with supplies, including food, coffee, and tableware.
• Transported bus tubs and carts from kitchen to serving counters to streamline operations.
• Participated in ongoing training to enhance skills and knowledge.
• Performed closing duties, including resetting tables and tidying service areas for next day.