Marcellus Sanders
Long Beach,CA
Summary
Aspiring marketing and communications professional with a strong commitment to delivering exceptional customer support and driving sales initiatives. Proven ability to manage inquiries, resolve conflicts, and enhance overall customer satisfaction. Boasts a solid foundation in customer relations and effective communication, eager to leverage these skills in a dynamic marketing or communications role, while contributing to successful sales outcomes.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Front Desk Associate
Iconix Fitness
01.2023 - Current
- Serving as the primary point of contact for clients, ensuring a positive entry experience.
- Facilitating seamless client transactions, managing merchandise availability, and contributing to overall sales efforts.
- Upholding brand standards through routine maintenance and presentation of marketing and communication materials.
Supervision Social Worker
Las Valientes
06.2019 - 06.2020
- Analyzed and documented parent-child interactions to provide insights for case management.
- Generated comprehensive reports for submission to the California court system, ensuring accuracy and relevance.
- Conducted interviews with clients, families, or groups to assess situations, identify limitations, and implement tailored
Assistant Project Manager
Invictus Independent
02.2018 - 01.2022
- Collaborating with project leaders and their teams to drive successful project outcomes.
- Managing financial aspects, including client payment processing and the preparation of financial reports.
- Spearheading the coordination of client appointments, staff schedules, and company meetings to ensure seamless
Reception Manager
Thu Ha Hotel
12.2017 - 12.2018
- Conceptualized and published original advertisements to promote hotel-led excursions.
- Conducted interviews and provided training for new desk agents, ensuring a skilled and cohesive team.
Skills
- Strategic Marketing
- Communication Skills
- Social Media Management
- Content Creation
- Digital Marketing
- Market Research
- Project Management
- Analytics
- Adaptability
- Team Collaboration
Certification
- Insurance Producer License: Accident & Health or Sickness, Life | 2023
- Business Administration Certificate Program | UEI College, San Marcos, CA | 2019
Timeline
Front Desk Associate
Iconix Fitness
01.2023 - Current
Supervision Social Worker
Las Valientes
06.2019 - 06.2020
Assistant Project Manager
Invictus Independent
02.2018 - 01.2022
Reception Manager
Thu Ha Hotel
12.2017 - 12.2018
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