Jasmine P. Rolle
Atlanta,GA
Summary
Industrious and results-driven professional with a background in psychology research, conflict resolution, and customer relations. Adept at managing stakeholder relationships, resolving complex issues, and driving team performance in dynamic, high-pressure environments. Strong communicator with a proven ability to foster collaboration, optimize operational efficiency, and exceed business objectives. Committed to delivering strategic solutions that enhance customer satisfaction and support organizational growth.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Front Desk Associate
First Service Residential/One Museum Place
04.2020 - Current
- Serve as the first point of contact for residents in a luxury condominium, liaising between property managers, real estate agents, vendors, and residents.
- Monitor property, respond to on-site emergencies, and manage guest and vendor access.
- Respond to emails, log detailed notes for property managers, and support team members in daily operations.
Assistant Manager
Zumiez
06.2019 - 03.2020
- Generated over $200,000 in sales within one year, mentoring and promoting a sales associate to assistant manager.
- Directed and trained the sales team, managed inventory systems, resolved customer disputes, and ensured high-level customer service.
- Increased store sales by 20% across two quarterly reports through strategic planning and team collaboration.
Mediation Tournament & Program Assistant
INADR World Congress & International Law School
03.2020 - 03.2020
- Guided international law students during tournament participation, managed judge score collection, and facilitated event logistics.
- Oversaw tournament flow, advised participants, and judged mediation competitions.
Resident Assistant
Brenau University
08.2018 - 05.2019
- Assisted freshmen students with academic, social, and personal needs.
- Organized hall programs, mediated disputes, and managed emergency situations.
- Worked with maintenance and security to foster a safe and supportive residential environment.
Education
Bachelor of Science - Psychology
Georgia State University
Atlanta, GA12.2025
Civil Alternative Dispute Resolution Training - Legal Studies
Hull Law Firm LLC
Gainesville, GA08-2020
Skills
- Customer Service
- Conflict Resolution
- Vendor & Guest Relations
- Sales & Marketing Strategies
- Team Leadership & Staff Management
- Strategic Planning & Office Administration
- Time Management & Problem-Solving
- Communication & Negotiation
- Event Coordination & Mediation
Certification
- Hull Law Firm LLC / General Civil Alternative Dispute Resolution Training
- Brenau University Mediation Tournament -1st Place Top Advocate
- Georgia State University Conflict Resolution Symposium -1st Place Mediator
- Brenau University Research Symposium contributor
Timeline
Front Desk Associate
First Service Residential/One Museum Place
04.2020 - Current
Mediation Tournament & Program Assistant
INADR World Congress & International Law School
03.2020 - 03.2020
Assistant Manager
Zumiez
06.2019 - 03.2020
Resident Assistant
Brenau University
08.2018 - 05.2019
Bachelor of Science - Psychology
Georgia State University
Civil Alternative Dispute Resolution Training - Legal Studies
Hull Law Firm LLC
Similar Profiles
Gina RodriguezGina Rodriguez
Leasing Agent at Palladium Museum PlaceLeasing Agent at Palladium Museum Place
Gurbinder BahniwalGurbinder Bahniwal
Health Care Assistant - Casual at McKinney Place Residential Care FacilityHealth Care Assistant - Casual at McKinney Place Residential Care Facility
Jeffrey AndersonJeffrey Anderson
Maintenance Director & HVAC Expert at Preston Place Retirement -Green Courte ResidentialMaintenance Director & HVAC Expert at Preston Place Retirement -Green Courte Residential
Monet SaundersMonet Saunders
District Manager of Inside Sales at Republic National Distributing CompanyDistrict Manager of Inside Sales at Republic National Distributing Company
Samantha BostonSamantha Boston
Agricultural Commodity Consultant at Self Employed WebAgricultural Commodity Consultant at Self Employed Web