Leila Bonelli
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
3
3
years of professional experience
Work History
Front Desk Associate
Crunch Fitness
08.2023 - Current
- Maintained cleanliness and organization of front desk area.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Confirmed important personal and payment information for compliance with security and payment card industry standards.
Guest Service Associate
European Wax Center
06.2023 - 09.2023
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Anticipated guests' service needs by asking questions to better understand needs and listening to guest preferences.
- Welcomed and acknowledged guests with smile, eye contact and friendly verbal greeting using guest's name, boosting overall guest satisfaction scores.
- Ensured monthly quotas were met as far as packages and aftercare products.
Cashier/Party Host
OFF THE WALL TRAMPOLINE FUN CENTER
02.2022 - 05.2023
- Responsible for ensuring all customers have completed and signed waivers
- Ensuring all customers select appropriate packages
- Responsible for running a cash register
- In charge of providing an organized and well functioned event for young children, teens, and adults
SALES ASSOCIATE
FOOT LOCKER/ KIDS FOOT LOCKER
03.2021 - 05.2023
- Responsible for ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service
- Delivering sales, outstanding customer experience, and operational expectations
- Maintaining personal and productivity goals.
Sales Associate
Hollister
11.2020 - 11.2021
- Responsible for running a cash register and checking customers out, understanding the store's return policy and keeping store receipts in proper order.
Education
High School Diploma -
ST. THOMAS AQUINAS
Fort Lauderdale, FL05.2023
Skills
- Customer Service
- Organizational Skills
- Sales Development
- Inventory Control
- Retail Store Operations
- Cash Handling Accuracy
- Exceptional Customer Service
- Problem-Solving
- Outgoing Personality
Volunteer Experience
150, 09/2019, 05/2023 Hope of South Florida, Kids In Distress
References
LILLIAN KAPELLUSCH, (954) 515-9079
NATALI ACEVEDO (954) 821-5661
Timeline
Front Desk Associate
Crunch Fitness
08.2023 - Current
Guest Service Associate
European Wax Center
06.2023 - 09.2023
Cashier/Party Host
OFF THE WALL TRAMPOLINE FUN CENTER
02.2022 - 05.2023
SALES ASSOCIATE
FOOT LOCKER/ KIDS FOOT LOCKER
03.2021 - 05.2023
Sales Associate
Hollister
11.2020 - 11.2021
High School Diploma -
ST. THOMAS AQUINAS
Similar Profiles
Robert Mchenry IVRobert Mchenry IV
Certified Personal Trainer/Master Fitness Trainer at L.A. Fitness/ Golds Gym/ Crunch FitnessCertified Personal Trainer/Master Fitness Trainer at L.A. Fitness/ Golds Gym/ Crunch Fitness
Joshua GrullónJoshua Grullón
Assistant General Manager at Crunch Fitness (CR Fitness)Assistant General Manager at Crunch Fitness (CR Fitness)
Wayne NoonWayne Noon
Master Personal Trainer / PT Manager at CR Fitness (Crunch Fitness)Master Personal Trainer / PT Manager at CR Fitness (Crunch Fitness)
Kevin Martin JrKevin Martin Jr
General Manager at Crunch Fitness- Fitness Ventures LLCGeneral Manager at Crunch Fitness- Fitness Ventures LLC
Desmarie LeonDesmarie Leon
Front desk associate, front desk receptionist, Shift lead, Sales associate at Agriscape inc.Front desk associate, front desk receptionist, Shift lead, Sales associate at Agriscape inc.