Amy Scott
Vincennes,IN
Summary
I am a knowledgeable Care Manager with strong background in overseeing patient care plans and coordinating with multidisciplinary teams. I demonstrate adaptability to changing needs and I offer reliable support to my clients/patients as well as their families/caregivers. I am skilled in patient advocacy, care coordination, and resource management with compassionate approach that fosters trust and respect. I am highly organized with excellent planning and program management skills.
Overview
23
23
years of professional experience
Work History
Care Manager
Generations
Petersburg
09.2007 - Current
- Link and monitor in-home services for individuals that are elderly and/or disabled.
- Coordinated care plans with multidisciplinary teams to maximize individual outcomes.
- Work directly with individuals and their families to ensure continuity of care in the home setting.
- Provide Care Management at the Deaconess Clinic North in Petersburg, IN. In this role, I advocate for patients' rights and needs, ensuring access to necessary resources and services. I am trained in EPIC as a provider.
- Developed and implemented efficient workflows for patient intake and assessment processes.
- Fostered strong relationships with community organizations to expand support services for individuals and patients.
- Developed strong rapport with individuals/patients through empathy and compassionate communication techniques.
- Managed complex caseloads - ensuring timely assessment, intervention and documentation.
- Facilitated meetings to address concerns, establish goals and provide support to both the individual/patient as well as their family/caregivers.
- Promoted self-management by providing education and resources regarding chronic conditions.
- I communicate with healthcare providers to facilitate continuity of care.
- Served as a liaison between individuals/patients, families, physicians and other healthcare professionals for seamless care coordination.
- Maintained adherence to professional ethics and confidentiality guidelines.
- Maintained network of community resources to provide most comprehensive support services as possible for individuals and patients.
- Maintained knowledge of community resources by networking and attending professional development opportunities.
- Utilized electronic health records through EPIC.
- I have facilitated and participated in team meetings as well as trainings to ensure I stay updated on best practices and new developments in care management.
- Served as team leader/supervisor, mentoring junior staff on best practices in care management and communication.
Watermelon Farm
Sunstate Produce/Kenny Cornelius and Son Melon Farm
Washington, IN
06.2005 - Current
- Inspecting crops and determining what would be presentable for shipping.
- Observe workers to detect inefficient and unsafe work procedures.
- Identify problems workers may have, initiating corrective action when needed.
- Assign duties such as product packaging and grading.
- Resolved conflicts within the team, fostering a collaborative work environment.
Substitute Teacher
South Knox School Corp.
Vincennes, IN
09.2005 - 03.2007
- Instruct through demonstrations, lectures, and discussions in one or more subject area.
- Adapt methods to meet each of the students' individual needs.
- Observe and record students' performances, social development, and behavior.
- Enforce all of the administrative policies and guidelines.
Tarp Repairer
H.L.P Tarp
09.2004 - 03.2006
- Attach hooks to fabric using feeding hoppers or clamp holders.
- Measure and cut excess material or thread from the finished product.
- Examine finished articles to verify conformance to standards.
- Guide tarps under machine needles and presser feet to sew parts together.
- Monitor machine operation to detect problems such as defective stitching, breaks in the thread, or machine malfunctions.
- Operated specialized tools for efficient tarp resoration.
Substitute Teacher / Special Education Teacher's Aid
Washington Community School Corp.
Washington, IN
01.2003 - 01.2005
- Complete accurate student records and prepare reports on students and activities.
- Confer with parents, social workers, counselors, and administrators to develop individual educational plans promoting the students' educational, physical and social development.
- Teach personal development skills such as goal setting, independence and self-advocacy.
- Managed classroom behavior to foster a positive learning environment.
- Collaborated with teachers to implement curriculum with student engagement.
Education
Bachelor in Science - Criminology – Criminal Justice
Oakland City University
01-2006
Associates in Applied Science - Corrections – Criminology
Vincennes University
01-2003
Core 40 High School Diploma - undefined
Washington High School
01-1998
Skills
- Resourceful, self-motivated, determined, flexible, dependable, attentive, open-minded, leader
- Care planning
- Case assessments
- Clinical documentation in EPIC
- Service coordination
Timeline
Care Manager
Generations
09.2007 - Current
Substitute Teacher
South Knox School Corp.
09.2005 - 03.2007
Watermelon Farm
Sunstate Produce/Kenny Cornelius and Son Melon Farm
06.2005 - Current
Tarp Repairer
H.L.P Tarp
09.2004 - 03.2006
Substitute Teacher / Special Education Teacher's Aid
Washington Community School Corp.
01.2003 - 01.2005
Associates in Applied Science - Corrections – Criminology
Vincennes University
Core 40 High School Diploma - undefined
Washington High School
Bachelor in Science - Criminology – Criminal Justice
Oakland City University