Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chelsea Curran

Amesbury,MA

Summary

Goal-driven Healthcare Administration professional well-versed in recruiting, training and managing employees to provide exceptional resident services. Highly organized and hardworking with excellent planning and program management skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

17
17
years of professional experience

Work History

Patient Recruiter

Alcanza
12.2022 - Current
  • Collaborated with internal teams to continuously improve recruitment processes and execute as efficiently as possible.
  • Worked with healthcare employees to determine specific job qualifications.
  • Coordinated with other healthcare professionals to provide patients with comprehensive care.
  • Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
  • Supported office operations by expertly handling administrative needs.
  • Collaborated with internal teams to continuously improve recruitment processes and execute as efficiently as possible.
  • Utilized social media sites to recruit new employees.

Accounts Payable Assistant

DMX Logistics
05.2021 - 08.2022
  • Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
  • Investigated daily variances and corrected errors to resolve discrepancies.
  • Organized budget documentation and tracked expenses to maintain tight business controls.
  • Compiled budget figures by reviewing past budgets, evaluating estimated income, and assessing expenses.
  • Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
  • Verified vendor accounts by reconciling monthly statements and related transactions.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
  • Established administrative work procedures to track staff's daily tasks.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Liaised between clients and vendors and maintained effective lines of communication.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Managed filing system, entered data and completed other clerical tasks.
  • Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
  • Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
  • Prepared working papers, reports and supporting documentation for audit findings.
  • Collaborated with accounting manager to comply with governing bodies and limit regulatory risks.
  • Used accounting software to issue tax returns and prepare consolidated reports.
  • Balanced accounts associated with accounts payable process.
  • Maintained integrity of general ledger and chart of accounts.
  • Collected and reported monthly expense variances and explanations.
  • Created, balanced and maintained prepaid, fixed assets.
  • Diminished outstanding debts by analyzing accounts for issues.
  • Assisted employees with filling out expense reports.
  • Cooperated with senior leaders to create operating budgets and initiate financial planning.
  • Reviewed accounts, resolved coding areas, and tracked recurring expenses for accrual entry.

Clinical Practice Coordinator

Anna Jaques Hospital Comprehensive Pain Center
11.2013 - 05.2019
  • Responsible for day-today administration, management and operation of the Comprehensive Pain
  • Management Center
  • Responsible for oversight and supervision of all staff, Clinic payroll management
  • DUTIES
  • Oversee the day-to-day practice operations of practice (clinical and non-clinical)
  • Oversee patient scheduling to ensure optimal professional and support staff
  • Oversee the management of the Center expenses and overhead
  • Responsible for approving and submitting bills to Fiscal for payment in a timely manner
  • Oversee Center coding and billing
  • Assists with prior authorization for procedures
  • Assist with, establish and maintain appropriate staffing levels; develop job descriptions, provide training, perform annual staff evaluations in a timely manner
  • Conduct regular staff meetings and post minutes to the internal hospital site
  • Process and forward to Payroll employees time sheets
  • Work with the Vice President, Clinical Services to prepare the annual operating budget including both revenue and expenses for practice
  • Assist and maintain the work schedule and daily assignments for all staff
  • Meet established management goals which are updated early
  • Provide guidance and support to others while acting as a resource, trainer and/or preceptor.
  • Created weekly schedules for nurses, taking into account sick days and vacation time.
  • Assessed clinical policies and procedures for compliance with changing regulations.
  • Presented feedback on current and new procedures at weekly clinical meetings.
  • Enabled timely service reimbursements by liaising with insurance companies.
  • Set up educational programs for clinical staff to enhance skills and knowledge.
  • Oversaw orientation, training and ongoing competency program for practice assistants and medical assistants.
  • Mentored new clinical staff members for proper onboarding and orientation processes.
  • Built strong relationships with patients and families for optimized care satisfaction.
  • Devised and implemented clinical protocols to ensure high-quality patient care.
  • Planned and oversaw work assignments and schedules for clinical support areas to meet daily operational needs.
  • Developed and adjusted work schedules for full and part-time staff.
  • Implemented new policies and educated staff on changes.
  • Supervised and managed daily activities of clinical team consisting of three physicians, nurses, and support staff.
  • Communicated with providers and other health care team members to maintain continuity of care and coordinate services.
  • Led physicians, nurses and healthcare teams in providing punctual, professional care delivery.
  • Oversaw quality assurance programs to enhance performance and consistently achieve superior care standards.
  • Upheld quality assurance procedures to maintain patient safety and satisfaction.
  • Organized systems for tracking patient records to improve ease of retrieval.
  • Implemented and oversaw quality assurance processes and systems in collaboration with manager.
  • Delivered feedback to manager on staff performance reviews.

Lead Front Desk Coordinator

Anna Jaques Hospital Comprehensive Pain Center
11.2013 - 01.2015
  • SUMMARY
  • Oversee the administrative duties of the clinic
  • Responsible for moving the patients through the intake and checkout process
  • Ensure that all procedures, from pulling the correct patient files to charting insurance information, are closely followed so that the medical team can concentrate on the well-being of the patients
  • Interact smoothly with back office personnel and help out in the back office area, if needed, as well
  • DUTIES
  • Greet patients and visitors in a courteous and friendly manner
  • Screen calls, arranges appointments and referrals
  • Prepares new records, files, and maintains records
  • Type correspondence, reports, memos, and forms as requested by physicians and/or administration
  • Some recording of medical notes
  • Reconcile billing each day for the physician's Billing company
  • Perform insurance verifications
  • Take clear and concise phone messages
  • Schedule and confirm appointments daily
  • Collect co-pays, deductibles and inquire on previous balances
  • Prepare charts for the next day
  • Maintain order and file charts
  • Create new patient packets and charts
  • Maintain inventory and submit front office supply orders to administration
  • Keep the front area neat and tidy at all times
  • Copy medical information as requested following proper procedures
  • Distribute mail and handle routine correspondence
  • Distribute incoming reports and correspondence and files in patient charts or presents to professional staff
  • Cross train to perform back office duties when needed.
  • Verified patient demographic information, copied documentation and directed to provided information.
  • Maintained office supplies by taking inventory and submitted orders for low-stock items.
  • Trained all staff on front desk procedures and policies.
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.
  • Used Meditech to maintain and update records of internal data.
  • Entered and updated sensitive customer information during check-ins and room changes.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Transcribed phone messages for entire office and relayed messages.
  • Coordinated correspondence and scheduling between administration, employees and clients using calendaring software.
  • Scheduled appointments in computer system.
  • Introduced customers to resort amenities with pleasant and helpful demeanor.
  • Read and responded to emails, answered telephone calls on multi-line phone system and transferred callers.
  • Greeted visitors and initiated triage processes for clients to streamline patient flow.
  • Printed prescription requests and queries in compliance with practice protocol.
  • Supported office staff and operational requirements with administrative tasks.
  • Organized and maintained patient chart filing system to promote quick data finding for staff.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Placed new supply orders, managed inventory and restocked clerical spaces.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Managed office bookkeeping with insurance billing and patient payments.
  • Received and routed laboratory results to correct clinical staff members.
  • Processed medical insurance claims and payments.
  • Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
  • Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
  • Obtained payments from patients and scanned identification and insurance cards.
  • Helped patients complete necessary medical forms and documentation.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Completed administrative patient intakes with case histories, insurance information and mandated forms.
  • Notified manager of incidents and potential incidents relating to patients and staff for swift action.
  • Registered and verified patient records before triage with most up-to-date information.
  • Performed various administrative tasks by filing, copying and faxing documents.
  • Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
  • Maintained current and accurate medical records for patients.
  • Prepared and processed patient referrals and transfer requests.
  • Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Managed office logistics by scheduling appointments, maintaining files and collecting payments.
  • Assisted with medical coding and billing tasks.
  • Completed patient referrals to other medical specialists.
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
  • Conducted patient intake interviews, recording and documenting relevant information.

Front Desk Coordinator

OTA THE KOOMAR CENTER
06.2010 - 06.2013
  • SUMMARY
  • Client Services: greet and check-in clients, collect co-pays and outstanding balances; enter into appropriate system making sure to match Virtual Merchant and Caretaker payments, provide paperwork for client completion, update client paperwork/evaluations (Evaluation Policy/HIPPA) as necessary, collect and maintain client insurance information, schedule appointments, sign up clients for Overviews when possible
  • Waitlist; contact parents to inform of child being waitlisted
  • Inquire about interest in coming in for Tx at OTA and their availability for Tx; enter all information into the treatment waitlist notebook
  • Contact parents to schedule makeup appointments
  • Contact parents to notify of therapists vacation/OTA holidays schedule makeup appointments
  • Regarding a therapist sick day(s), reschedule all appointments
  • Contact clients in the event of therapist running behind and explain the company No Show policy
  • DUTIES
  • Oversee Front Desk staff; delegate daily tasks to designated staff members
  • Answer telephones and properly route calls, handle intake calls appropriately, explain OTA process to callers,
  • Send intake forms and schedule intake calls
  • Maintain front desk and wait area
  • Create charts for incoming clients, update discharge log and client contact list as necessary
  • Update and maintain; PTO calendar and staff phone list, create packets for upcoming overviews for therapists
  • Notify therapists of client arrival
  • Provide therapists with paperwork in a timely fashion relevant to client
  • Appointment(s)
  • Track clients who need makeup appointments; check cancellation list and reschedule appointments to fill the
  • Therapist schedules
  • Notify therapists via email that a makeup session has been scheduled and who they will be seeing
  • If a substitute therapist arrangement must be made for a client verify with the primary therapist before scheduling
  • Check completed reports daily for therapist reports, convert to PDF and send to appropriate party via the request
  • Of the evaluating therapist (on request may password protect documents)
  • Scan and rename documents
  • Appropriately and file into the client record
  • Check to assure that diagnosis codes are checked off and entered into patient records in the Caretaker program
  • Contact physician if diagnosis code is incomplete
  • Contact parents if LMN has not been received and explain the
  • Purpose for the LMN; why it is required to have on file for insurance purposes
  • Maintenance/organization of LMN binder
  • Attend all relative Administrative Staff meetings and contribute accordingly
  • All other duties as assigned.
  • Verified patient demographic information, copied documentation and directed to provided information.
  • Maintained office supplies by taking inventory and submitted orders for low-stock items.
  • Trained all staff on front desk procedures and policies.
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.
  • Used [Software] to maintain and update records of internal data.
  • Entered and updated sensitive customer information during check-ins and room changes.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Transcribed phone messages for entire office and relayed messages.
  • Scheduled appointments in computer system.
  • Completed administrative patient intakes with case histories, insurance information and mandated forms.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Placed new supply orders, managed inventory and restocked clerical spaces.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Managed office bookkeeping with insurance billing and patient payments.
  • Processed medical insurance claims and payments.
  • Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
  • Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
  • Obtained payments from patients and scanned identification and insurance cards.
  • Helped patients complete necessary medical forms and documentation.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Invoiced patients accurately in line with charging guidelines.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Notified manager of incidents and potential incidents relating to patients and staff for swift action.
  • Registered and verified patient records before triage with most up-to-date information.
  • Performed various administrative tasks by filing, copying and faxing documents.
  • Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
  • Maintained current and accurate medical records for patients.
  • Prepared and processed patient referrals and transfer requests.
  • Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Managed office logistics by scheduling appointments, maintaining files and collecting payments.
  • Assisted with medical coding and billing tasks.
  • Completed patient referrals to other medical specialists.
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
  • Conducted patient intake interviews, recording and documenting relevant information.

Receptionist

JUNIPER NETWORKS
09.2007 - 05.2010
  • Manage reception area including issuing (creating) and; retrieving security access badges per Juniper/
  • Securitas policy for all visitors/vendors
  • Answer; direct/announce all incoming calls to requested employees & departments
  • Polycom multi line phone system
  • Answer caller questions following prescribed office outline in a friendly and helpful manner
  • Receive and attend to company visitors
  • Maintain a warm and; friendly demeanor and represent the company with a high degree of professionalism
  • Present a welcoming and functional reception area
  • DUTIES
  • Service/stock all coffee stations-kitchens, cleaning, keep conference rooms clean
  • Stocking of printers and printer areas (office supplies) and final check of all area's supplies
  • Review all office areas (kitchens, conference rooms, printer areas, supplies) at day's end for neatness and re-stocking/inventory
  • Manage office and kitchen supply inventory
  • Communication is a key responsibility
  • Parking validation requests when needed, maintain parking validation log updates
  • Attend Hot Desk (guest reservations) requests and maintain logs
  • Update and distribute multi location internal space assignments and requests as needed or requested
  • Update internal telephone directory monthly
  • Update and maintain front desk and conference room guides on a regular basis
  • Process incoming and out-going faxes daily
  • Collection and distribution of company mail as well as distributing all incoming packages, responsible for all incoming and out-going FedEx packages daily
  • Schedule meetings/appointments for Management and employees
  • Process and send expense reports as requested
  • Arrange special seminars, conferences; set up for audio and video for video conferencing
  • When Requested: Assist Administrative Office Manager with special projects
  • Coordinate special dinners or events with the Administrative Office Manager and make catering arrangements as requested
  • On a daily basis monitor and track reception requests though the reception requests email
  • Load data servers with back-up tapes as requested by IT Manager
  • All other general reception duties as required., in; creating, promoting, and overseeing a fun, profitable business through customer service, sales generation, proper floor coverage, excellent visual presentation (display areas and store front), well-trained and developed staff, shortage control, safety and mall/community involvement
  • DUTIES
  • Responsible for merchandising, sales, inventory control, displaying
  • In charge of opening the store, including counting tills, preparing bank deposits and facing the store
  • Co-Manage one to three employees at a time, delegating tasks, training, and mentoring
  • Interacting with the suppliers, receiving the shipment, and stocked shelves
  • Direct and supervise employees engaged in sales, inventory-taking and reconciling cash receipts
  • Improved store concepts by implementing new products and creating a modern atmosphere and superb visual displays on retail floor and store front windows
  • Reducing the operation cost by creating an efficient schedule
  • SKILLS/QUALIFICATIONS
  • Maintain a friendly, professional behavior at all times with customers, supervisors, and co-workers
  • Act as the pacesetter for the entire team with generating sales, etc
  • Maximize store volume in accordance with all store Company goals, policies, procedures, and techniques
  • Productivity and leadership responsibilities to receive optimal service
  • Motivate, educate, train and develop each employee individually and as a team in all aspects of the business
  • Accountable for performance and conduct, assisting store managers as necessary with corrective/disciplinary action when necessary
  • Ensure all paperwork/ procedural transactions are completed accurately in accordance with company policy and procedures in a timely manner
  • Open/Close store following security and retail policies and procedures
  • Be available to field calls during off hours to field sales associate questions/issues and be available as Security contact for related security alarm calls
  • All other duties as necessary.
  • Maintained visitor log for entering and leaving facility for security purposes.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Scheduled office meetings and client appointments for staff teams.
  • Routed incoming mail and messages to relevant personnel without delay.
  • Assisted with onboarding new clients and securing paperwork completion.
  • Restocked supplies and submitted purchase orders to maintain stock levels.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Corresponded with clients through email, telephone, or postal mail.
  • Organized, maintained and updated information in computer databases.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
  • Answered central telephone system and directed calls accordingly.
  • Responded to inquiries from callers seeking information.
  • Monitored and screened visitors to verify accessibility to inter-office personnel.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Handled assignments independently with good judgement and critical thinking skills.
  • Sorted, received, and distributed mail correspondence between departments and personnel.
  • Operated multi-line telephone system to answer and direct high volume of calls.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Collected and distributed messages to team members and managers to support open communication and high customer service.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Assistant Manager/Sales Associate Team Leader

Forever 21
11.2005 - 06.2007
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Trained and supervised new employees to use selling strategies and apply best practices.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Developed strong rapport with customers and created positive impression of business.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Utilized upselling techniques to promote additional products and increase sales.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Answered questions about store policies and addressed customer concerns.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Managed efficient cash register operations.
  • Used in-store system to locate inventory and place special orders for customers.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Managed cash register after end of shift to balance and record accurate transactions.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Wrapped, boxed and weighed bakery department products.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Recommended complementary purchases to customers, increasing revenue.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Developed professional relationships with customers to increase loyalty, retention and rapport.
  • Prioritized helping customers over completing other routine tasks in store.
  • Monitored customers for signs of security concerns and escalated issues to management.

Education

Associate - Liberal Arts

Bunker Hill Community College

High school diploma - undefined

Saugus High School

Skills

  • SKILLS/QUALIFICATIONS

Excellent time management skills Collaborative and cooperative Ability to effectively manage

Office Supply Management, Verbal Communication, Infection Control, Creating a Safe and Effective

Environment, Organization,

Scheduling, Professionalism, Customer Focus, Confidentiality, Medical Teamwork, Ability to multitask,

Outstanding attention to detail, Computer literate, Good typing skills, Accurate filing skills, Organize and

Plan work efficiently, Maintain good working relations with all members of the clinic team, Knowledge

Of medical terminology, Flexible with assignments and able to perform a wide variety of front desk

Functions Good multi-tasking and critical thinking skills Outstanding Interpersonal and communication

Skills, Excellent patient/customer service skills Able to adjust approaches to reflect the developmental

Level of population served with related online processes Good working skills, dependable and team

Player

Ability to be detail-oriented and remain highly organized, Provide excellent telephone coverage; handle

All incoming calls with professionalism and good judgment; provide backup phone coverage , Ability to

Manage a high traffic area while dealing with calls on a highly professional level, Personable, friendly,

And able to work well under pressure, especially when assisting patients, Proven organizational and

Prioritization skills with strong attention to detail, Ability to deal with problems involving several concrete

Variables in standardized situations, Ability to effectively and professionally communicate in a clear and

Tactful manner with the general public and internal staff, PC skills with a proficiency in Microsoft Office,

Knowledge of basic office equipment including copier, fax machine, and computer, Able to work in a team

Environment in order to maintain a strong patient following,

Communications, Business Development, Budgeting, Customer/Patient Service, Data Entry, Detail

Oriented, Event Planning,

Employee Relations, Filing, Inventory Management, Organization, Leadership

Presentations, and administration of various EHS programs, conduct ergonomic workstation evaluations

Create employee photo ID badges, back up receptionist

Professional demeanor and attitude

Outstanding customer service skills

Ability to interact and work effectively with a variety of stakeholders including customers, visitors, vendors, contractors, executives, etc

Exceptional phone skills

Strong skills in

Microsoft Office applications including Word, Excel, Microsoft Teams, PowerPoint and Outlook

Good teamwork, professionalism Ability to work independently without supervision and make sound

Decisions Ability you Learn and apply new technology quickly and easily, excellent communication and leadership Broad-Minded, Accurate, Responsible, Attentive, Alert, Versatile, Efficient, Hard Worker,

Reliable, Motivated, and Productive

Cross-referencing agendas and itineraries to avoid scheduling conflicts

Managing physician schedules and maintaining accurate patient records

Responding to customer situations with sensitivity

And empathy Tendency to be accountable, professional, open to feedback, and act with integrity at work

Timeline

Patient Recruiter

Alcanza
12.2022 - Current

Accounts Payable Assistant

DMX Logistics
05.2021 - 08.2022

Lead Front Desk Coordinator

Anna Jaques Hospital Comprehensive Pain Center
11.2013 - 01.2015

Clinical Practice Coordinator

Anna Jaques Hospital Comprehensive Pain Center
11.2013 - 05.2019

Front Desk Coordinator

OTA THE KOOMAR CENTER
06.2010 - 06.2013

Receptionist

JUNIPER NETWORKS
09.2007 - 05.2010

Assistant Manager/Sales Associate Team Leader

Forever 21
11.2005 - 06.2007

Associate - Liberal Arts

Bunker Hill Community College

High school diploma - undefined

Saugus High School

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Chelsea Curran