Amy Segura
Charlotte,NC
Summary
Dedicated student at Queens University of Charlotte, pursuing a double major in Biochemistry and Psychology. Proficient in both Spanish and English, I bring strong communication skills and cultural awareness to any professional setting. Known for my work ethic and a genuine passion for education and healthcare, I am committed to making meaningful contributions in these fields.
In addition to my academics, I am a advocate for animal rights and welfare, reflecting my commitment to social responsibility and ethical considerations. I have a diverse background, having gained valuable experience working with individuals of all ages, including children and adults, as well as pets. This has helped me gain interpersonal skills and adaptability to any environment, allowing me to thrive and connect with those around me whether it is a work or social setting.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Dog Walker
Individual Clients
12.2023 - Current
- Improved overall pet happiness by creating a stimulating environment during walks that encouraged exploration and playtime.
- Monitored animal behavior to keep owners informed on progress and any issues.
- Adapted walking routines according to weather conditions to ensure the safety of all pets under my care.
- Safeguarded client homes while picking up or dropping off pets, ensuring doors were locked upon departure.
- Cleaned up after dogs and properly disposed of waste to keep community clean and free of potential hazards.
- Built trust with clients by consistently maintaining clear communication regarding their pets'' needs and progress.
- Maintained professional relationships with clients, providing exceptional customer service at all times.
Crew Member
Chipotle
07.2023 - Current
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Operated cash register to ring up final bill and process various forms of payment.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
- Prepared products following restaurant, health, and safety standards and procedures.
Private Dog Sitter
Individual Clients
12.2021 - Current
- Conducted thorough pre-sitting consultations with new clients to establish trust and gather important information about the pet''s unique requirements.
- Adapted to various pet personalities and quirks, creating tailored care plans for each dog''s unique preferences.
- Gave medication to pets following guidelines from owners.
- Developed and implemented enrichment plans to keep animals healthy and stimulated.
- Exercised animals regularly with walks and rigorous play activities.
- Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
Shift Lead
Queen City Tea Bar
09.2021 - 04.2023
- Assisted in the development of promotional materials and marketing efforts to drive sales growth.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Implemented quality control measures to ensure consistency in product offerings across shifts at the establishment.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Trained and mentored new employees to maximize team performance.
Education
Bachelor of Science - Biochemistry
Queens University of Charlotte
Charlotte, NC05.2027
Bachelor of Arts - Psychobiology
Queens University of Charlotte
Charlotte, NC05.2027
High School Diploma -
Olympic High School
Charlotte, NC06.2023
Skills
- Animal Care
- SOP compliance
- Supply Unloading and Storage
- Dependable and Responsible
- Honest and Trustworthy
- Animal Grooming
- Leash Management
- Food Supplement Preparation
- Housekeeping Duties
- Cleanliness and hygiene
- Feeding and Watering
- Schedule Management
- Pet Care
- Canine CPR
- Music and singing
- Participant Check-in
- Spiritual Guidance
- Playroom Organization
- Infant Care
- Bible Readings
- Youth Ministry Support
- System Configuration
- Organizational Skills
- Friendly and Patient
Certification
- Biomedical and Health Science Training - August 23 2019
- First Aid/CPR Certified
Volunteer Work
Volunteer at the Animal Care and Control of Mecklenburg County, and donation of hand made blankets to The Humane Society for pets to use during winter.
Sunday service tech and translation volunteer.
Good Shepherd Church Nursery and K-Zone volunteer.
Atrium Kid Doc Camp Counselor.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Extra Curricular
- Campus Union Board Member at Queens University
- Art Club Member at Queen University
- Soccer Club Member At Queens University
- Former Varsity Women's Soccer Team Captain at Olympic High School
- Former Varsity Women's Wrestling at Olympic High School
- THRIVE Institution at Queens University
- Former Psychology Club President at Olympic High School
Timeline
Dog Walker
Individual Clients
12.2023 - Current
Crew Member
Chipotle
07.2023 - Current
Private Dog Sitter
Individual Clients
12.2021 - Current
Shift Lead
Queen City Tea Bar
09.2021 - 04.2023
Bachelor of Science - Biochemistry
Queens University of Charlotte
Bachelor of Arts - Psychobiology
Queens University of Charlotte
High School Diploma -
Olympic High School