I've worked in the medical field for 20 years, and love it. Started as a receptionist and working up to medical assistant. In five years, I see myself working in the ER or with children as an RN.
Overview
19
19
years of professional experience
Work History
Referral Specialist/Medical Office Specialist
Northwest Physician’s Group/EVE Groff
01.2022 - Current
Check in Patients/Answer Phones/Make Appointments/Insurance Verification/Maintain all Faculty and NP Schedules/Collect Copays/Past balances/Chart prepping for the next day/Scanning all records/Referrals/Help train new Employee’s
Answered phone calls and messages for 8-physician Specialty/Urgent care medical facility, scheduling appointments, and handling patient inquiries.
Medical Office Specialist/Referrals
Family Medicine Center
08.2021 - 01.2022
I am responsible for checking in patients, answering phones, making appointments, verifying insurance, and maintaining schedules for all faculty and nurse practitioners. I also collect copays and past balances, prepare charts for the next day, scan all records, and assist with referrals. In addition, I help train new employees.
Answered phone calls and messages for 3-physician Family medical facility, scheduling appointments, and handling patient inquiries.
SENIOR PATIENT SERVICE SPECAILIST/Assistant Supervisor
TEXAS TECH UNIVERSITY HEALTH SCIENCES CENTER
06.2005 - 08.2021
My responsibilities include checking in patients, answering phones, making appointments, verifying insurance, and maintaining schedules for all faculty and nurse practitioners. I also collect copays and past balances, prepare charts for the next day, scan all records, and handle incoming and outgoing referrals. In addition, I help administration with issues and ideas to improve office efficiency. When needed, I back up the main clinic and the supervisor and her duties, and help train new employees.My responsibilities include checking in patients, answering phones, making appointments, verifying insurance, and maintaining schedules for all faculty and nurse practitioners. I also collect copays and past balances, prepare charts for the next day, scan all records, and handle incoming and outgoing referrals. In addition, I help administration with issues and ideas to improve office efficiency. When needed, I back up the main clinic and the supervisor and her duties, and help train new employees.
Education
High School Diploma -
Highland Park High School
Amarillo, TX
05.2002
Certificate - Medical Assisting
The College of Health Care Professions
Houston, TX
12.2025
Skills
I am a leader with a proven ability to work independently and as part of a team I am a very quick learner who is well-versed in Centricity scheduling software and Power Chart - EMR I am also very knowledgeable about HIPPA and medical terminology In addition, I am a compassionate caregiver who is highly motivated to provide excellent patient care
Timeline
Referral Specialist/Medical Office Specialist
Northwest Physician’s Group/EVE Groff
01.2022 - Current
Medical Office Specialist/Referrals
Family Medicine Center
08.2021 - 01.2022
SENIOR PATIENT SERVICE SPECAILIST/Assistant Supervisor
TEXAS TECH UNIVERSITY HEALTH SCIENCES CENTER
06.2005 - 08.2021
High School Diploma -
Highland Park High School
Certificate - Medical Assisting
The College of Health Care Professions
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