Summary
Overview
Work History
Education
Skills
Timeline
Certification
RegisteredNurse

Amy Sermersheim

Certified nursing assistant, cashier, and customer service associate
Greenwood,SC

Summary

I have many years of customer service and cashier, cash handling experience. I also am a certified nursing assistant licensed in georgia and tennessee. I have training with alzheimers and dementia patients. Compassionate Certified Nursing Assistant adept at bathing, grooming and feeding elderly and disabled patients. Familiar with advanced medical terminology and procedures. Patient-focused CNA with demonstrated experience providing compassionate and comprehensive care. Skilled in monitoring vital signs, performing wound care and assisting with daily living activities. Demonstrated ability to provide emotional support to patients and families. Recent graduate with foundational knowledge in nursing and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive. Committed and hardworking cashier with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service. Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations, and customer loyalty. Friendly and reliable cashier offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Punctual and honest cashier with solid background in [fast-paced] environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Trustworthy and dedicated cashier with 10 or more years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs. High-energy associate offering over 10 years of retail experience. Effectively boost add-on sales with good interpersonal communication skills. Dependable and adaptable with resourceful nature and conscientious approach. Reliable employee seeking customer service position. Offering excellent communication and good judgment. Outgoing and detail-oriented professional with proven history of resourcefulness and reliability. Trained in multiple POS software and customer service. Skilled at learning quickly with dedication to efficiency and accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level customer service position. Ready to help team achieve company goals. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

2
2
Certificate
2
2

Years of Cna Professional experience and training

10
10

Years of cashier and customer service experience

4
4

Restaurant and retail experience

Work History

Certified Nursing Assistant

The Health Center at Standifer Place
Chattanooga, TN
01.2025 - 04.2025
  • Assisting patients with everyday living activities such as getting out of bed, bathing, getting dressed, eating or any activity a patient may need help with.
  • Helping keep their area clean making sure they get to doctors appointments.

Kvat Produce Packer

Food City
Ringold, GA
05.2024 - 12.2024
  • Cut and packaged fruit and vegetables for fresh packed area in produce department.

Nursing Assistant

NHC
Ft. Oglethorpe, GA
08.2023 - 12.2023
  • Being trained in all licensing requirements for a certified nursing assistant.
  • Training class at NHC that after training I signed on as an employee.

Caregiver

Henrietta Collins
Ringgold, GA
02.2024 - 06.2024
  • At home patient care for the elderly.
  • A church member needed help with her elderly mother during the day and evening.
  • Since I was certified as a nursing assistant she hired me to sit with and care for her mother until her passing.

Education

National Healthcare Corporation
09.2023

Skills

  • Intermediate in taking patients vitals
  • Beginner in CPR
  • Trained in assisting with daily living activities
  • Trained in bathing patients
  • Trained in helping with eating
  • Trained in helping with dressing
  • Product restocking
  • Drawer balancing
  • Issue resolution
  • Money handling
  • Expense tracking
  • ID verification
  • Inventory restocking
  • Spirit, wine, and beer expertise
  • Ordering and stocking
  • Basic math
  • Retail merchandising
  • Cleaning and sanitizing

Timeline

Certified Nursing Assistant

The Health Center at Standifer Place
01.2025 - 04.2025

Kvat Produce Packer

Food City
05.2024 - 12.2024

Caregiver

Henrietta Collins
02.2024 - 06.2024

Nursing Assistant

NHC
08.2023 - 12.2023

National Healthcare Corporation

Certification

Certified Nursing Assistant,licensed 02/02/2024 thru 02/02/26, Certified and trained to take patients vitals, bath properly, make sure they get help with all daily living activities including eating and getting dressed.

Amy SermersheimCertified nursing assistant, cashier, and customer service associate