SAMANTHA PAUL

• • Provided emotional support and de-escalation during acute episodes, maintaining patient dignity and safety.Delivered trauma-informed care to patients in psychiatric crisis, including those with schizophrenia, bipolar disorder, and substance use disorders.• Conducted 15-minute safety checks, monitored for self-harm risks, and supported therapeutic interventions.• Collaborated with nurses, social workers, and behavioral health teams to implement individualized care plans.• Assisted with admissions, discharges, and transfers, ensuring smooth transitions and accurate documentation.
• Assisted patients with daily activities and personal care needs.
• Monitored vital signs and reported changes to nursing staff.
• Maintained cleanliness and organization of patient rooms and equipment.

Managed a caseload of clients with developmental disabilities, mental health diagnoses, and housing instability.

• Conducted home visits, psychosocial assessments, and service planning in collaboration with families and providers.

• Advocated for access to housing, healthcare, education, and employment services.

• Coordinated crisis interventions, referrals, and wraparound supports with local agencies.

• Maintained detailed case notes, progress reports, and compliance with state regulations.

• Provide direct support to clients with traumatic and acquired brain injuries, ensuring dignity and independence in daily living.

• Develop individualized care plans and monitor progress toward wellness and rehabilitation goals.

• Coordinate medical appointments, therapy sessions, and community resources to strengthen client support systems.

• Advocate for client needs with healthcare providers, families, and social service agencies.

• Document case notes, progress reports, and incident records in compliance with HIPAA and agency standards.

• Facilitate skill-building activities to improve communication, coping strategies, and social integration.

• Assist bathing, personal hygiene, dressing of patients
• Help with toilet and bathroom needs
• Light shopping duties on request
• Assist / change patients with incontinence
• Serve meals and assist those who cannot feed themselves
• Participate in admissions, transfer and discharge procedures
• Help move / lift patients with limited mobility to chair, bed
• Cooking, including managing special diet needs
• Assist / encourage ambulation
• Make beds, change bed linen to schedule or as needed, tidy rooms
• Monitor and record vital signs, height, weight, blood pressure, temperature, pulse, respiration
• Observe and report relevant physical, psychological, social developments and interactions with fellow.

• Welcoming clerical professional with 2 years of experience in Brockton Home Health Agency office setting assisting customers and teammates
• Positive and upbeat attitude while greeting and interacting with customers, answering calls, scheduling and communication
• Accurate when entering information in google doc and keeping organized filing systems
• State-certified Nursing Assistant bringing senior-level experience in healthcare settings
• Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities
• Proficient in mobility and personal hygiene support
• Detail-oriented Certified Nursing Assistant with successful geriatric healthcare experience
• Personable and compassionate with superior communication and rapport-building skills
• Strong commitment to comprehensive and individualized patient care and education
• Liaises with medical professionals, patients and family to provide continuous top-quality care and education.

• Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff
• Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
• Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives
• Gathered medical information, weight and height measurements and vital signs
• Documented residents' mental status, sleep, and eating patterns in medical record books.
• Provided emotional support for patients and families during difficult times.
• Demonstrated knowledge of infection control related to hand washing and universal precautions.