Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Amy Setele

Painesville

Summary

Dynamic professional with extensive retail experience and a proven track record in client relationship building and product presentation. Skilled in event planning and marketing, I excel at creating personalized customer experiences that drive sales and enhance brand loyalty. Committed to achieving goals through exceptional service and expert product knowledge.

Overview

36
36
years of professional experience

Work History

Fragrance Advisor

Saks Fifth Avenue
10.2022 - 05.2025
  • Participated in visual merchandising initiatives to optimize product displays for maximum impact on sales performance.
  • Conducted regular product demonstrations, effectively showcasing the features and benefits of various fragrances.
  • Increased sales through expert knowledge of product offerings, allowing for tailored suggestions to clients.
  • Maintained an organized and visually appealing display, ensuring easy access to products for customers.

Head Cashier

Menards
06.2020 - 10.2022
  • Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
  • Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
  • Educated employees on register use, merchandising, and customer service.

Counter Manager/Cosmetics

Dillards Department Store
01.2015 - 02.2020
  • Promoted brand loyalty by creating personalized experiences for each customer during their visit.
  • Participated in special events or promotions as needed to boost sales and increase brand visibility in-store or online platforms.
  • Sold merchandise through effective customer service techniques and professional selling skills to reach productivity goals.
  • Developed strong relationships with clients, resulting in repeat business and referrals.
  • Increased customer satisfaction by providing exceptional service and product knowledge.
  • Planned events for all cosmetics lines

Nail Technician

Salon
01.1989 - 01.2015
  • Established strong client relationships through exceptional customer service and communication skills.
  • Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
  • Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
  • Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.

Education

Associate of Arts - Art

Lakeland Community College
Willoughby, OH
05-1995

No Degree - Cosmetology

Ohio Beauty School
Ohio
05-1989

Skills

  • Goal oriented
  • Client relationship building
  • Selling techniques
  • Product presentation
  • Marketing
  • Project Management
  • Event planning

Interests

I am a very visual and creative person I enjoy art, cooking, and gardening I have experience in event planning, floral arranging, and hosting My goal is to find a position that I can put my talents to work

Timeline

Fragrance Advisor

Saks Fifth Avenue
10.2022 - 05.2025

Head Cashier

Menards
06.2020 - 10.2022

Counter Manager/Cosmetics

Dillards Department Store
01.2015 - 02.2020

Nail Technician

Salon
01.1989 - 01.2015

Associate of Arts - Art

Lakeland Community College

No Degree - Cosmetology

Ohio Beauty School

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