Elena Pagan
Augusta,GA
Summary
Reliable and upbeat student and sales woman that succeeds when it comes to promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
2
2
years of professional experience
Work History
Fragrance Advisor
Dillards Department Store
07.2023 - Current
- Developed strong rapport with customers and created positive impression of business.
- Engaged in friendly conversation with customer to better uncover individual needs and find the perfect fragrance for their needs.
- Resolved customer concerns promptly and professionally, resulting in increased repeat business.
- Became a go-to resource for both colleagues and customers due to a comprehensive understanding of fragrance products, notes, and ingredients.
Prestige Beauty Advisor
Ulta
09.2022 - 07.2023
- Collaborated with management and team members to develop creative visual merchandising displays, driving interest in featured products.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Maintained counter and display areas for cleanliness and organization.
- Stayed current on industry trends, new products, and emerging technologies for continuous professional development.
- Adjusted products and recommendations to satisfy every guests specific needs and desires.
Education
No Degree - Health Sciences
Augusta University
Augusta, GA05.2025
High School Diploma -
Schley County Middle High School
Ellaville, GA05.2021
Skills
- Engaging with Diverse Customers
- Goal-Oriented
- Meeting Sales Goals
- Team Leadership
- Vast understanding that everyone is unique and requires specific attention
- Early to shifts
- Eager to expand knowledge
- Understanding and open to new ideas
Timeline
Fragrance Advisor
Dillards Department Store
07.2023 - Current
Prestige Beauty Advisor
Ulta
09.2022 - 07.2023
No Degree - Health Sciences
Augusta University
High School Diploma -
Schley County Middle High School
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